404 Response

  • Resolved renan_santos

    (@renan_santos)


    4 years, 11 months ago

    Hi, i am connected to Mautic but i am getting 404 response.

    Time: June 22, 2021 9:27 am
    Process: Updating or Creating users data
    URL: http://m.local/api/contacts/new
    Email: xxxxxx
    Response: {“code”:404,”message”:”URL requerida n\u00e3o encontrada: \/api\/contacts\/new”}

    What am i missing?

Viewing 3 replies - 1 through 3 (of 3 total)
  • MakeWebBetter

    (@makewebbetter)

    4 years, 11 months ago

    Hi,

    Thank you for using our plugin!

    This error occurs due to Mautic cache or incorrect directory permissions.
    Please clear your Mautic cache and set up the right directory permissions and try again.

    There are two ways to do that. In version 2.x
    The easiest is to navigate to the folder, where your Mautic is set up and follow this path: path-to-mautic/app/.

    You will find the cache folder there. Delete its content or just rename the current cache folder to something like cache_bkup or _cache.

    After this please re-authorize again with mautic.

    Let us know if you further face any issues.

    Regards,

    Thread Starter renan_santos

    (@renan_santos)

    4 years, 11 months ago

    Thanks for the help.
    I am using Mautic v3.3.3 and it worked for me after deleting the contents of var\cache\prod.

    MakeWebBetter

    (@makewebbetter)

    4 years, 11 months ago

    Hi,

    Thank you for using our plugin!
    It is our pleasure to help you.

    We are here to help you.

    Let us know if you further face any issues.

    Regards MakeWebBetter

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘404 Response’ is closed to new replies.