• Resolved Choptop

    (@choptop)


    After upgrading to the most recent version of WP and then upgrading to WPSlimStat 4.1.5.1 my entire site went down with the error of…

    FastCGI Error
    The FastCGI Handler was unable to process the request.

    Error Details:

    The FastCGI process exceeded configured request timeout
    Error Number: 258 (0x80070102).
    Error Description: The wait operation timed out.

    HTTP Error 500 – Server Error.
    Internet Information Services (IIS)

    https://ww.wp.xz.cn/plugins/wp-slimstat/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Jason Crouse

    (@coolmann)

    You might need to increase your PHP memory limit.

    Thread Starter Choptop

    (@choptop)

    I also received this warning from my hosting provider:

    We are notifying you that your account, or a portion or feature of your account has caused an overload on one of our servers. We have a shared hosting environment that we must maintain at a certain level of performance. This performance is monitored and balanced by us, however there are times when accounts can cause the server’s load to increase degrading the performance for all other customers on this server.

    Unfortunately, until this issue is resolved your account will have to remain limited.

    Time: 6484.224 sec
    Amount: 5 queries
    Rows Examined/Sent: 0 / 0
    Query Lock Time: 0.000

    Query example : CREATE TABLE IF NOT EXISTS wp_slim_stats_archive LIKE wp_slim_stats;

    Time: 6281.726 sec
    Amount: 4 queries
    Rows Examined/Sent: 0 / 0
    Query Lock Time: 0.000

    Query example : RENAME TABLE wp_slim_stats TO wp_slim_stats_3;

    Plugin Contributor Jason Crouse

    (@coolmann)

    How many records do you have in your Slimstat tables?

    Thread Starter Choptop

    (@choptop)

    No idea… as many as the plugin created I guess.

    Plugin Contributor Jason Crouse

    (@coolmann)

    Well, if you are updating from 3.9 to 4.x, the plugin needs to update the table structure with a few complex SQL queries. This is probably why the plugin goes in timeout. One solution would be to create the new tables empty, and then find a workaround to import the old data.

    Thread Starter Choptop

    (@choptop)

    I actually cant tell you right now since my hosting company has locked down the database access because of overuse.

    Thread Starter Choptop

    (@choptop)

    Will try that when I can get access the database again.

    Plugin Contributor Jason Crouse

    (@coolmann)

    All right, keep us posted.

    Plugin Contributor Jason Crouse

    (@coolmann)

    Marking as resolved for inactivity.

Viewing 9 replies - 1 through 9 (of 9 total)

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