• Resolved Mattw1000

    (@mattw1000)


    Hi

    I seem to suddenly be getting a 416 error and the css is not loading for Kirki anymore from my cdn

    Is was ok before previous update 3.0.6 so not quite sure what’s happening

    You can see the error in google console at this url…

    calmhappyhealthy.com

    Also if you click on marketplace in the menu there’s more errors

    I believe it’s something to do with the http header not loading?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey there!

    When I go to https://www.calmhappyhealthy.com/ the only error I see in the console is from google analytics, and when I go to https://www.calmhappyhealthy.com/natural-organic-marketplace/ there are no errors in the console at all.
    Can you please provide some more info about the errors you’re getting?

    Thread Starter Mattw1000

    (@mattw1000)

    Hi

    Yes sorry by the time you checked, the cdn guys had fixed it there end BUT only by do a work around so still be good to fix your end please.here is what they said…..

    We’ve checked the image that you’ve sent.(see attached)
    I’m almost certain this was caused by either the plugin or server that did not know how to handle Range: byte requests, especially if the plug in worked before and isn’t working now.
    In order to provider better caching capabilities our servers always try to load files in chunks so they send the Range header.

    It seems that either the plugin or the server didn’t know how to handle this after the update.
    We do have an option to disable this chunking which I’ve done for you and also purged your zone so it should be working now.

    Is there a way I can get you a screenshot of the error here?

    Thanks

    I still don’t quite understand what happened here…
    But it does seem like this was an isolated incident since nobody else reported anything remotely similar.
    Does the 3.0.9 version cause any issues?

Viewing 3 replies - 1 through 3 (of 3 total)

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