• Resolved kingfisher64

    (@kingfisher64)


    Hello,

    I am getting a 500 server admin error when pixel caffeine is enabled. When it is disabled the site works again.

    Debug shows the below errors – tried with 2 different versions of PHP.

    I am not a dev to fix myself, but hope this is enough information to help replicate it 🙂

    Wordpress Version 4.9.6
    Pixel Caffeine 2.0.4
    Woocommerce 3.4.1
    Google Chrome 66.0.3359.181 (64-bit)

    PHP 7.0.30

    Fatal error: Uncaught Error: Class ‘PixelCaffeine\Logs\LogDBHandler’ not found in /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/includes/admin/class-aepc-admin-logger.php:30 Stack trace: #0 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/includes/admin/class-aepc-admin.php(65): AEPC_Admin_Logger->setup() #1 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/includes/admin/class-aepc-admin.php(50): AEPC_Admin::init_hooks() #2 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-includes/class-wp-hook.php(286): AEPC_Admin::init(”) #3 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #4 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #5 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-settings.php(327): do_action(‘plugins_loaded’) #6 /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-config.php(95): require_once(‘/var/www/vho in /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/includes/admin/class-aepc-admin-logger.php on line 30

    PHP 5.6.36

    Fatal error: Class ‘PixelCaffeine\Logs\LogDBHandler’ not found in /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/includes/admin/class-aepc-admin-logger.php on line 30

    Many thanks for any help it is appreciated

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter kingfisher64

    (@kingfisher64)

    This was also output, not sure if there’s an incompatibility, I did however disable GDPR framework and enable Pixel and the error still persisted.

    Warning: include(/var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/vendor/composer/../../includes/admin/logs/class-log-db-handler.php): failed to open stream: No such file or directory in /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/gdpr-framework/vendor/composer/ClassLoader.php on line 444

    Warning: include(/var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/pixel-caffeine/vendor/composer/../../includes/admin/logs/class-log-db-handler.php): failed to open stream: No such file or directory in /var/www/vhosts/veritefitness.co.uk/httpdocs/wp-content/plugins/gdpr-framework/vendor/composer/ClassLoader.php on line 444

    Thanks again

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    thanks for the full details of this issue, much appreciated.

    It seems that an important file of the plugin does not exist, but it should be there. Could you please try to remove the plugin and install it again? Maybe something went wrong during the download.

    Let me know,
    thanks.

    Thread Starter kingfisher64

    (@kingfisher64)

    Thanks that seems to have fixed the issue. Site was copied over by company to a new vps, I guess some files were not copied completely.

    Bit worried now – I wonder what else has not copied over successfully? Anyway thanks for the advice.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Admin Error When Enabled’ is closed to new replies.