500 Error

Viewing 6 replies - 1 through 6 (of 6 total)
  • JNashHawkins

    (@jnashhawkins)

    6 years, 1 month ago

    The page you said you are having trouble with looks fine now… maybe it was a temporary glitch.

    Plugin Author Younes JFR.

    (@symptote)

    6 years, 1 month ago

    Hi @mycosite,

    I think this issue is related to the big number of options you have which generates a memory issue.

    Can you please check your logs and send me the error being reported there? You can contact me at: sigmaplugin(at)gmail.com

    Thank you,
    Younes

    Thread Starter mycosite

    (@mycosite)

    6 years, 1 month ago

    Sorry I’m still getting the same error. There is no improvement. I get this error when I press the Options tab. 🙁
    Please help me

    Plugin Author Younes JFR.

    (@symptote)

    6 years, 1 month ago

    Please send me an email so I can do further investigations about it with you: sigmaplugin(at)gmail.com

    Thread Starter mycosite

    (@mycosite)

    6 years, 1 month ago

    Thank you so much @symptote. I tried a few things after what you said. I upgraded WP_MEMORY_LIMIT to 1024M and the problem is resolved.

    I think this issue is related to the big number of options you have which generates a memory issue.

    Can you please check your logs and send me the error being reported there?

    I did not send mail to avoid disturbing you.
    Thank you so much for your help.

    • This reply was modified 6 years, 1 month ago by mycosite.
    Plugin Author Younes JFR.

    (@symptote)

    6 years, 1 month ago

    Happy to know that @mycosite, you are welcome 🙂

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