500 error for network activation

  • Resolved Keith

    (@keithkhl)


    2 years, 7 months ago

    I am test running a multisite, and for all my codes running on code snippet, I have following error msg.

    “Could not update snippet. Request failed with status code 500”

    I’ve checked debug.log, but there is nothing but deprecation error for my blog’s theme. This shouldn’t be related to 500 server error.

    The same thing occurs for even basic ones like ‘Disable admin bar’, which are given by the plugin as an example.

    Is this because the free version does not support multisite?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    2 years, 7 months ago

    The free version should definitely support multisite.

    Do you receive this error when adding snippets both on a network level and a subsite level? Or only one of the two?

    Thread Starter Keith

    (@keithkhl)

    2 years, 7 months ago

    First added the snippet to multisite’s mainsite, and tried to network activate it. Didn’t work. with aforementioned 500.

    Then, I found that it is possible to run it in each subsite. So I tried it on one of the subsites. Worked, but when I try to network activate it from there, again 500.

    I can manually activate it to all subsites, since in each subsite, there is a code snippet menu in the admin panel.

    After that, I come to understand that not only my custom snippet, but even your base example code snippets don’t get network activated.

    If free version is network activatable, then I guess it is related to either my server or one of the other theme/plugins.

    Thread Starter Keith

    (@keithkhl)

    2 years, 7 months ago

    Per your suggestion, I’ve also checked with activation on both levels, then I end up with critical error on the webpage.

    While keep it activiated at subsite level, I’ve tried to activate it at superadmin site, then I ended up with critical error on my subsite.

    Thread Starter Keith

    (@keithkhl)

    2 years, 7 months ago

    I will mark the ticket closed. it isn’t related to your plugin.

Viewing 4 replies - 1 through 4 (of 4 total)

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