500 error upon activation

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor richardgabriel

    (@richardgabriel)

    9 years, 1 month ago

    Hey @gastonlenotre!

    Oh no – that doesn’t sound good!

    To deactivate the plugin when you can’t access your Dashboard, you’ll need to FTP into your WordPress site and rename the easy-testimonials plugin folder to something else, such as easy-testimonials-x.

    Do you have access to your error log? I would love more information about what was going on here, to see if there is anything we need to address on our end or if this is a conflict with another plugin or your theme.

    All the best,
    Richard

    Plugin Contributor richardgabriel

    (@richardgabriel)

    9 years, 1 month ago

    Hey @gastonlenotre!

    I just wanted to follow up on this.

    Best,
    Richard

    Plugin Contributor richardgabriel

    (@richardgabriel)

    9 years, 1 month ago

    Hey @gastonlenotre!

    I’m going to mark this resolved as I haven’t heard any other reports like this or a follow up on this one.

    If this is an active issue, please let me know and also send me a copy of the error log on your site.

    Best,
    Richard

Viewing 3 replies - 1 through 3 (of 3 total)

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