500 Error when submitting form

  • Resolved seounpacked

    (@charlenehegge)


    7 years, 4 months ago

    When submitting a form, the page does not refresh properly. The dev console shows:

    `POST https://bandofhelpinghands.com/wp-admin/admin-ajax.php 500 (Internal Server Error)
    send @ jquery.js?ver=1.12.4:4
    ajax @ jquery.js?ver=1.12.4:4
    n.(anonymous function) @ jquery.js?ver=1.12.4:4
    (anonymous) @ ctct-plugin-frontend.min.js?ver=1.4.4:1
    setTimeout (async)
    (anonymous) @ ctct-plugin-frontend.min.js?ver=1.4.4:1
    dispatch @ jquery.js?ver=1.12.4:3
    r.handle @ jquery.js?ver=1.12.4:3`

    Emails are sent to me with the form data, but they don’t get added to Constant Contact
    We have turned on debug logs but nothing is showing in there
    We have removed the Google reCaptcha keys
    We have added a redirect, and disabled refreshing
    Still seeing the same issue

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Constant Contact

    (@constantcontact)

    7 years, 3 months ago

    Just to be certain, did you also enable WP_DEBUG itself, and not just the WP_DEBUG_LOG portion. Third item below should hide any errors from showing through to visitors, while hopefully logging more than previously.

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

    Something is definitely happening on the server side of things, and I am seeing similar results when trying the form myself.

Viewing 1 replies (of 1 total)

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