Hi @thinkdolphin,
I can imagine how frustrating it must be to hit a 500 error right at the setup stage. You’re doing the right thing by checking the server logs, and that error message is a helpful clue.
The log entry you shared:
mod_authz_core.c(879): AH01630: client denied by server configuration: /home/dh_jbffuu/charmingchaptersbookretreats.com/.user.ini
suggests that the server is blocking access to the .user.ini file due to its current configuration. This isn’t directly caused by the Square plugin itself, but rather by how your hosting environment is handling file permissions or access rules.
Here’s what you can do:
- Contact your hosting provider and let them know about the error and ask if they can adjust the server configuration to allow access to
.user.ini, or confirm whether that file is needed for your setup.
- If you have access to your hosting control panel or FTP, you might want to check that the
.user.ini file isn’t restricted or misconfigured.
- Once the server issue is resolved, try reconnecting Square again through the plugin settings.
I hope that helps. Let us know if you need anything else.
Thank you, I will check with them! Thanks!
@thinkdolphin Thank you for getting back.
If you need any additional help or clarification, please don’t hesitate to reach back out. In the meantime, if you’ve found the support here helpful, we’d greatly appreciate it if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce-square/reviews/#new-post
