500 errors on website

  • Resolved Adnan Usman

    (@adnanusman)


    6 years, 11 months ago

    Hi,

    we have a multisite, which I put in a post about a week ago:

    https://ww.wp.xz.cn/support/topic/mycred-cache-leaderboard-keys/

    We recently did a move to a dedicated server, and since then myCred is behaving badly. We get a 500 error on pages that had the sidebar widget on it, and had to disable it.

    I am currently working on creating a staging site to see if I can figure out the issue but are there any known issues?

    We are using PHP 7.1

    If you need anything else to troubleshoot the issue or if there’s anything I can do to help please let me know. We would really like to get this issue resolved.

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 11 months ago

    Hi @adnanusman,

    Thank you for contacting support, kindly open a support ticket at mycred.me/support and one of our technical team member will help you to resolve this issue asap.

    Also to notify you we don’t provide support here as already mentioned in a pinned thread so we will assist each and every user on the support ticket.

    Thank You!

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 10 months ago

    Hi @adnanusman,

    Since we have not heard back from you about the issue i am marking this thread as resolved you can reopen again if the issue is not resolved.

    Thank You!

Viewing 2 replies - 1 through 2 (of 2 total)

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