500 Internal Server error

  • footmark

    (@footmark)


    12 years, 8 months ago

    Getting totally frustrated with a 500 Internal Server error when trying to make updates to certain pages. Everything was working fine up until yesterday, but now suddenly whenever I try to make changes or upload media files I get the error.

    Looking through previous posts in this forum, this is what I’ve tried so far:

    – Deleted .htaccess file and restored from a backup
    – Created a php.ini file and ftp’ed to wp-admin with the following content:
    memory=20Mb
    memory_limit=80M
    – Changed the permalinks setting to default
    – Deleted the last plugin I installed (sidebar login)

    Nothing works.

    What’s weird is that I can add text to a new page up to a certain limit (approx 1000 words) and it accepts it, but as soon as I go over that limit I get the 500 Error.

    In what I assume is a related problem, when attempting to add media into the page I get a ‘HTTP error’ when attempting to upload the media.
    I also get this error when attempting to upload directly into the media library via the multi-file uploader; if I use the browser uploader I get the 500 Error.

    I’m puzzled as to why this was all working fine yesterday, and stumped as to what to do next! Any suggestions most gratefully received!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    12 years, 8 months ago

    Error 500 ISE is very generic and can be caused by numerous underlying issues. Here are some thing you can try to solve it:
    – Your first step should be checking your site’s error logs for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – check with your host if the domain name is configured properly to point to public_html folder
    – It may indicate .htaccess issue. Regenerate .htaccess, and be sure the encoding in your text editor is Unicode No BOM
    – It may also indicate a problem with the configuration on the server. Usually your hosting company tech support can help.
    – it could be problem with the plugins, try resetting the plugins folder by FTP or phpMyAdmin.
    – it could be a problem with the theme. Momentarily, try switching to the default WordPress theme via FTP or whatever file management application your host provides by renaming your current theme to rule out any theme specific issue.
    – If the above troubleshooting steps fail to resolve the issue, try manually re-uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones. Read the Manual Update directions first!

    Thread Starter footmark

    (@footmark)

    12 years, 8 months ago

    Tara

    Many thanks for the suggestions. I tried the first six one at a time, and none of them seemed to be working. I had just resigned myself to having to re-upload all files and folders when Hey Presto! Everything was working again. I still don’t know which step did the trick, but somewhere in the fiddling about something seems to have worked – so many thanks!

    Richard

    Moderator t-p

    (@t-p)

    12 years, 8 months ago

    You are welcome 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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