500-Internal Server Error
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I am attempting to set up a post to our InsideSales account from our word press contact form. I setup the URL and mapping according to the specifications InsideSales and your Plugin page, and I keep receiving a 500 Internal Server Error when I submit a form. I have not made any modifications to the plugin code at this time. Please let me Know if you have any suggestions to where the problem could be.
WordPress version: 4.2.2
ContactForms7 Version: 4.2.1
Forms:3rd Party Integration Version 1.6.4.2
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Post your debug email so I can see what you’re doing. Redact sensitive info (like credentials, etc).
*** Service *** Array ( [name] => Inside Sales [url] => https://companyname.insidesales.com/do=noauth/add_lead/8 [forms] => Array ( [0] => cf7_578 ) [success] => [failure] => [timeout] => 9999 [mapping] => Array ( [0] => Array ( [lbl] => first name [src] => first-name [3rd] => first_name ) [1] => Array ( [lbl] => last name [src] => last-name [3rd] => last_name ) [2] => Array ( [lbl] => org [src] => company-name [3rd] => agency_name ) [3] => Array ( [lbl] => phone [src] => phone-number [3rd] => day_phone ) [4] => Array ( [lbl] => email [src] => your-email [3rd] => email ) [5] => Array ( [lbl] => best day [src] => best-day-to-view-demo [3rd] => best_day ) [6] => Array ( [lbl] => number of agents [src] => How-many-agents-do-you-have [3rd] => number_agents ) [7] => Array ( [lbl] => sales [src] => How-many-aca-sales-did-you-do-for-2015-OE [3rd] => sales_2014 ) [8] => Array ( [lbl] => comments [src] => comments [3rd] => comments ) ) [separator] => , ) *** Post (Form) *** http://domain.com/schedule-demo/ Array ( [_wpcf7] => 578 [_wpcf7_version] => 4.2 [_wpcf7_locale] => en_US [_wpcf7_unit_tag] => wpcf7-f578-p671-o1 [_wpnonce] => d732336d5a [first-name] => FirstName [last-name] => LastName [company-name] => Company [phone-number] => Phone [your-email] => [email protected] [best-day-to-view-demo] => bestday [How-many-agents-do-you-have] => agents [How-many-aca-sales-did-you-do-for-2015-OE] => sales [comments] => comments [_wpcf7_is_ajax_call] => 1 ) *** Post (to Service) *** Array ( [timeout] => 9999 [body] => Array ( [first_name] => FirstName [last_name] => LastName [agency_name] => Company [day_phone] => Phone [email] => [email protected] [best_day] => bestday [number_agents] => agents [sales_2014] => sales [comments] => comments ) ) *** Response *** Array ( [headers] => Array ( [date] => Mon, 22 Jun 2015 19:31:33 GMT [server] => Apache [set-cookie] => Array ( [0] => InsideSales_db_host=db3; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/ [1] => InsideSales_db=crm_companyname; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/ [2] => InsideSales_selected_host_user=db3_1; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/ [3] => InsideSales_selected_host_user=db3_1; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/ [4] => PHPSESSID=rr49lsnpe62si374khj4lpiua0; path=/ ) [expires] => Thu, 19 Nov 1981 08:52:00 GMT [cache-control] => no-store, no-cache, must-revalidate, post-check=0, pre-check=0 [pragma] => no-cache [vary] => Accept-Encoding [content-encoding] => gzip [content-length] => 20 [connection] => close [content-type] => text/html ) [body] => [response] => Array ( [code] => 500 [message] => Internal Server Error ) [cookies] => Array ( [0] => WP_Http_Cookie Object ( [name] => InsideSales_db_host [value] => db3 [expires] => 1435005093 [path] => / [domain] => companyname.insidesales.com ) [1] => WP_Http_Cookie Object ( [name] => InsideSales_db [value] => crm_companyname [expires] => 1435005093 [path] => / [domain] => companyname.insidesales.com ) [2] => WP_Http_Cookie Object ( [name] => InsideSales_selected_host_user [value] => db3_1 [expires] => 1435005093 [path] => / [domain] => companyname.insidesales.com ) [3] => WP_Http_Cookie Object ( [name] => InsideSales_selected_host_user [value] => db3_1 [expires] => 1435005093 [path] => / [domain] => companyname.insidesales.com ) [4] => WP_Http_Cookie Object ( [name] => PHPSESSID [value] => rr49lsnpe62si374khj4lpiua0 [expires] => [path] => / [domain] => companyname.insidesales.com ) ) [filename] => [safe_message] => physical request failure )Installed most recent update and still receive the error. Would you kindly let me know if there is any update on this issue.
That looks like it’s a problem with your end point you’ll have to contact them. I’m wondering if one of the values you sent as a test value is a bad format for example best day may need to be a date and since it is not it is crashing their service. It could also be that you’re not napping the data correctly, but without knowing their API I couldn’t help.
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