• I am attempting to set up a post to our InsideSales account from our word press contact form. I setup the URL and mapping according to the specifications InsideSales and your Plugin page, and I keep receiving a 500 Internal Server Error when I submit a form. I have not made any modifications to the plugin code at this time. Please let me Know if you have any suggestions to where the problem could be.

    WordPress version: 4.2.2
    ContactForms7 Version: 4.2.1
    Forms:3rd Party Integration Version 1.6.4.2

    https://ww.wp.xz.cn/plugins/forms-3rdparty-integration/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author zaus

    (@zaus)

    Post your debug email so I can see what you’re doing. Redact sensitive info (like credentials, etc).

    Thread Starter mitch_acaexpress

    (@mitch_acaexpress)

    *** Service ***
    Array
    (
        [name] => Inside Sales
        [url] => https://companyname.insidesales.com/do=noauth/add_lead/8
        [forms] => Array
            (
                [0] => cf7_578
            )
    
        [success] =>
        [failure] =>
        [timeout] => 9999
        [mapping] => Array
            (
                [0] => Array
                    (
                        [lbl] => first name
                        [src] => first-name
                        [3rd] => first_name
                    )
    
                [1] => Array
                    (
                        [lbl] => last name
                        [src] => last-name
                        [3rd] => last_name
                    )
    
                [2] => Array
                    (
                        [lbl] => org
                        [src] => company-name
                        [3rd] => agency_name
                    )
    
                [3] => Array
                    (
                        [lbl] => phone
                        [src] => phone-number
                        [3rd] => day_phone
                    )
    
                [4] => Array
                    (
                        [lbl] => email
                        [src] => your-email
                        [3rd] => email
                    )
    
                [5] => Array
                    (
                        [lbl] => best day
                        [src] => best-day-to-view-demo
                        [3rd] => best_day
                    )
    
                [6] => Array
                    (
                        [lbl] => number of agents
                        [src] => How-many-agents-do-you-have
                        [3rd] => number_agents
                    )
    
                [7] => Array
                    (
                        [lbl] => sales
                        [src] => How-many-aca-sales-did-you-do-for-2015-OE
                        [3rd] => sales_2014
                    )
    
                [8] => Array
                    (
                        [lbl] => comments
                        [src] => comments
                        [3rd] => comments
                    )
    
            )
    
        [separator] => ,
    )
    
    *** Post (Form) ***
    http://domain.com/schedule-demo/
    Array
    (
        [_wpcf7] => 578
        [_wpcf7_version] => 4.2
        [_wpcf7_locale] => en_US
        [_wpcf7_unit_tag] => wpcf7-f578-p671-o1
        [_wpnonce] => d732336d5a
        [first-name] => FirstName
        [last-name] => LastName
        [company-name] => Company
        [phone-number] => Phone
        [your-email] => [email protected]
        [best-day-to-view-demo] => bestday
        [How-many-agents-do-you-have] => agents
        [How-many-aca-sales-did-you-do-for-2015-OE] => sales
        [comments] => comments
        [_wpcf7_is_ajax_call] => 1
    )
    
    *** Post (to Service) ***
    Array
    (
        [timeout] => 9999
        [body] => Array
            (
                [first_name] => FirstName
                [last_name] => LastName
                [agency_name] => Company
                [day_phone] => Phone
                [email] => [email protected]
                [best_day] => bestday
                [number_agents] => agents
                [sales_2014] => sales
                [comments] => comments
            )
    
    )
    
    *** Response ***
    Array
    (
        [headers] => Array
            (
                [date] => Mon, 22 Jun 2015 19:31:33 GMT
                [server] => Apache
                [set-cookie] => Array
                    (
                        [0] => InsideSales_db_host=db3; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/
                        [1] => InsideSales_db=crm_companyname; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/
                        [2] => InsideSales_selected_host_user=db3_1; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/
                        [3] => InsideSales_selected_host_user=db3_1; expires=Mon, 22-Jun-2015 20:31:33 GMT; path=/
                        [4] => PHPSESSID=rr49lsnpe62si374khj4lpiua0; path=/
                    )
    
                [expires] => Thu, 19 Nov 1981 08:52:00 GMT
                [cache-control] => no-store, no-cache, must-revalidate, post-check=0, pre-check=0
                [pragma] => no-cache
                [vary] => Accept-Encoding
                [content-encoding] => gzip
                [content-length] => 20
                [connection] => close
                [content-type] => text/html
            )
    
        [body] =>
        [response] => Array
            (
                [code] => 500
                [message] => Internal Server Error
            )
    
        [cookies] => Array
            (
                [0] => WP_Http_Cookie Object
                    (
                        [name] => InsideSales_db_host
                        [value] => db3
                        [expires] => 1435005093
                        [path] => /
                        [domain] => companyname.insidesales.com
                    )
    
                [1] => WP_Http_Cookie Object
                    (
                        [name] => InsideSales_db
                        [value] => crm_companyname
                        [expires] => 1435005093
                        [path] => /
                        [domain] => companyname.insidesales.com
                    )
    
                [2] => WP_Http_Cookie Object
                    (
                        [name] => InsideSales_selected_host_user
                        [value] => db3_1
                        [expires] => 1435005093
                        [path] => /
                        [domain] => companyname.insidesales.com
                    )
    
                [3] => WP_Http_Cookie Object
                    (
                        [name] => InsideSales_selected_host_user
                        [value] => db3_1
                        [expires] => 1435005093
                        [path] => /
                        [domain] => companyname.insidesales.com
                    )
    
                [4] => WP_Http_Cookie Object
                    (
                        [name] => PHPSESSID
                        [value] => rr49lsnpe62si374khj4lpiua0
                        [expires] =>
                        [path] => /
                        [domain] => companyname.insidesales.com
                    )
    
            )
    
        [filename] =>
        [safe_message] => physical request failure
    )
    Thread Starter mitch_acaexpress

    (@mitch_acaexpress)

    Installed most recent update and still receive the error. Would you kindly let me know if there is any update on this issue.

    Plugin Author zaus

    (@zaus)

    That looks like it’s a problem with your end point you’ll have to contact them. I’m wondering if one of the values you sent as a test value is a bad format for example best day may need to be a date and since it is not it is crashing their service. It could also be that you’re not napping the data correctly, but without knowing their API I couldn’t help.

Viewing 4 replies - 1 through 4 (of 4 total)

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