This is probably due to some conflict with another plugin or theme or custom code. Unfortunately it’s impossible for me to “guess” what the cause might be, but you could look into your webserver logs to see what the cause of the 500 error is (if you don’t know where to look, ask your hosting provider). Then report the error log here.
Hi – I am getting the same issue – see the error logs from my website below.
Hope you can help – love the plug in! Thanks, James
[Wed Jun 15 10:29:05.365157 2016] [fcgid:warn] [pid 56062] [client xxx.xxx.xxx.xxx:55875] mod_fcgid: read data timeout in 60 seconds, referer: http://www.serenity-salon.co.uk/wp-admin/options-general.php?page=synved_social_settings
[Wed Jun 15 10:29:05.376051 2016] [core:error] [pid 56062] [client xxx.xxx.xxx.xxx:55875] End of script output before headers: php56-cgi, referer: http://www.serenity-salon.co.uk/wp-admin/options-general.php?page=synved_social_settings
[Wed Jun 15 10:42:30.122570 2016] [fcgid:warn] [pid 64537] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:42521] mod_fcgid: error reading data from FastCGI server, referer: http://www.serenity-salon.co.uk/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Wed Jun 15 10:42:30.124269 2016] [fcgid:warn] [pid 64537] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:42521] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: http://www.serenity-salon.co.uk/wp-admin/plugins.php?plugin_status=all&paged=1&s
[Wed Jun 15 10:44:09.225636 2016] [fcgid:warn] [pid 1828] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:37103] mod_fcgid: error reading data from FastCGI server, referer: http://www.serenity-salon.co.uk/wp-admin/options-general.php?page=synved_social_settings
[Wed Jun 15 10:44:09.226920 2016] [fcgid:warn] [pid 1828] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:37103] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function, referer: http://www.serenity-salon.co.uk/wp-admin/options-general.php?page=synved_social_settings
@jlanaway: This is not your topic. If you require assistance then, as per the Forum Welcome, please post your own topic.