• Hello!

    So I got myself a new hosting (fresh new server), followed the “How to Install Elementor Page Builder for WordPress” installation video step-by-step, and when it came to the to the part where New Page>Edit with Elementor. I get a “500 Internal Server Error” page instead of the Elementor Page Builder.

    The WP Basic theme works fine though. Fresh WP, no plugins or other themes, I even removed additional themes/plugins.

    What am I doing wrong? Oh Senpai, please help… 🙁

    P.S. Totally new to WordPress. WP noob here O:

Viewing 8 replies - 1 through 8 (of 8 total)
  • Is it only when you attempt to load the Elementor page builder?

    If you can access Settings > Permalink and simply click update/save sometimes WordPress needs to generate rules in your hosting environment via a hidden file named .htaccess. The action of saving the Permalink settings might be all you need to fix this. Just a theory.

    Thread Starter han98

    (@han98)

    Thanks, Philip!

    Tried that, didn’t work. Still the same 500 error. :C

    I’m on my mobile right now but I recall Elementor having a system check/info area in the admin settings. If you can navigate to that page and paste the contents here will know more about your environment. Feels like a permissions thing or maybe something not liking the Elementor url var string.

    Thread Starter han98

    (@han98)

    Is this it?

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: 5.6.34
    PHP Version: 5.6.27
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    Elementor Library: connected

    == WordPress Environment ==
    Version: 4.6.1
    Site URL: http://ikena.ga/wp
    Home URL: http://ikena.ga/wp
    WP Multisite: No
    Max Upload Size: 2 MB
    Memory limit: 40M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: 8
    Debug Mode: Active

    == Theme ==
    Name: Twenty Sixteen
    Version: 1.3
    Author: the WordPress team
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64)
    AppleWebKit/537.36 (KHTML, like Gecko)
    Chrome/53.0.2785.143 Safari/537.36

    == Active Plugins ==
    Elementor
    Name: Elementor
    Version: 0.10.7
    Author: Elementor.com

    Thread Starter han98

    (@han98)

    P.S. I do not have any other plug-ins. This is a new server with fresh Wp installed.

    Hmm, other than really low memory resources the only thing I can suggest is checking your server file permissions and maybe also try reinstalling WordPress.

    You can try enabling debug logging -> https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    //define( 'SCRIPT_DEBUG', true );

    This would be placed in your wp-config.php file just before the “That’s all, stop editing!”. The log can be viewed inside the /wp-content/ folder.

    If you’re not seeing errors there then you’ll want to check your server logs which should definitely show 500 errors and could also hint at where the issue is. The 500 is likely being generated by the php module so you’ll need to make sure that the php.ini also has logging enabled.

    display_errors = On

    Im having the same issue….i did an entire mini-site with elementor but when i migrated to my oficial hosting it keeps showing 500 internal server error when i try to activate Elementor.

    I cant even acess wp control panel or my website….

    Dont know what to do, already tried to reinstall but nothing changed

    Somebody can help me please?

    Could be a firewall modsecurity misconfiguration.
    Contact your provider and open a ticket on it, they will surely help you.

Viewing 8 replies - 1 through 8 (of 8 total)

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