500 Internal Server Error

  • Resolved rgarretson

    (@rgarretson)


    8 years, 12 months ago

    Hi. We have been using Mdocs successfully for quite some time, but suddenly (with the latest update) it brought our entire site down. (See error below.) Our web host helped isolate the offending plug-in to Mdocs. Any idea what might have caused this or some suggested steps for diagnosing the problem further? We have a nice library built up over a year or two, and I’d hate to have to start from scratch with a new plug-in.

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

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  • Plugin Author bhaldie

    (@bhaldie)

    8 years, 12 months ago

    Did you get any more details from your provider. They must have an apache log that gives more information about the 500 error.

    Also if you can access the mdocs dashboard, you can turn this goto Options > Settings > Disable Sessions Data.

    this may help you.

    If you roll back to an older version do u still have the same issues?

Viewing 1 replies (of 1 total)

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