500 – Internal Server Error

  • Resolved baga

    (@baga)


    8 years, 11 months ago

    Hello i tried to install your plugin but as soon as I enabled page caching, “500 – Internal Server Error” appeared. I had to to delete .htaccess file from FTP to get rid of the error.
    Any hints?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Mustafa Uysal

    (@m_uysl)

    8 years, 11 months ago

    Hello @baga,

    Sorry for late response. Which web server are you using? Apache or Litespeed?

    I had to to delete .htaccess file from FTP to get rid of the error.

    Can you export and share your settings file with us?
    Please, do not upload your settings here, use [email protected] instead.

    Thanks

    Thread Starter baga

    (@baga)

    8 years, 11 months ago

    Hello Mustafa,
    thanks for getting back.
    My website is on Siteground.
    I cannot export the settings file because as soon as I enable Powered Cache I receive 500 internal server error…
    Thanks and best regards.

    Plugin Author Mustafa Uysal

    (@m_uysl)

    8 years, 11 months ago

    I cannot export the settings file because as soon as I enable Powered Cache I receive 500 internal server error…

    You are totally right.

    Could you follow these steps:
    1) Enable plugin, then you will get 500 error.
    2) Update your .htaccess file via ftp. Delete htaccess rules between # BEGIN POWERED CACHE and # END POWERED CACHE
    3) visit “Misc” tab on Powered Cache settings page.
    4) Export settings

    I would like to fix this problem ASAP. Thanks for feedback.

    Thread Starter baga

    (@baga)

    8 years, 11 months ago

    Hello Mustafa,
    I sent you an email with the settings file.
    Thank you

    Plugin Author Mustafa Uysal

    (@m_uysl)

    8 years, 11 months ago

    We realized that the problem caused by RewriteBase rule, and this will be fixed in next version.

    Thanks @baga for helping.

    Thread Starter baga

    (@baga)

    8 years, 11 months ago

    Thank you for your help!

Viewing 6 replies - 1 through 6 (of 6 total)

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