500 Internal Server Error

  • dmr321

    (@dmr321)


    8 years, 1 month ago

    Hi,
    My website is showing a 500 internal server error…

    I have tried increasing the memory and updating to the newest version, and there’s no errors in the htaccess file.

    I have realised that if I rename “wp-includes” the site just shows a full white page. However, the 500 internal server error returns upon renaming the includes file back to normal. So I am assuming there is an error within that folder.

    As I have already tried replacing that folder with the newer version I’m not sure if I’m missing something.

    Any help would be greatly appreciated

    Thanks

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  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    8 years, 1 month ago

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins</

Viewing 1 replies (of 1 total)

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