500 – Internal Server Error

  • Resolved aishfak

    (@aishfak)


    5 years, 9 months ago

    Hi, I install and activate the plugin and everything works fine the comment subscription page didn’t work. I give me an error message.

    Have a look screenshot here

    https://prnt.sc/tzxr4g

    I connect with my hosting provider as well but they said the first contact with plugin developer and ask them what is the issue.

    Your help must be appreicated.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WPKube

    (@wpkube)

    5 years, 9 months ago

    Hi @aishfak

    Can you try the following:

    • Go to WP Admin > StCR > Management Page
    • Set “Virtual management page” to “No” and save changes
    • Go to WP admin > Pages > Add New and create a page called “Comment subscriptions”, the permalink should be comment-subscriptions
    • For the content of the page add [stcr_management_page]
    Thread Starter aishfak

    (@aishfak)

    5 years, 9 months ago

    Wahoo Awesome! That’s work. Thanks

    Plugin Author WPKube

    (@wpkube)

    5 years, 8 months ago

    You’re welcome.

    Frank

    (@t-mug)

    5 years, 8 months ago

    Had the same issue. Figured out, that in my case there is a conflict with Yoast. Deactivating Yoast solved the 500er server error.

    WPKube’s solution works with Yoast enabled. Maybe there should be some investigation on your or Yoast’s side. It’s a common combination of plugins.

    • This reply was modified 5 years, 8 months ago by Frank.
    Plugin Author WPKube

    (@wpkube)

    5 years, 8 months ago

    Thanks for the info.

    We had a report on Github that a fatal error occurred when Yoast was active, I asked for a bit more info but there was no response.

    Your info gives us valuable information on how to proceed.

Viewing 5 replies - 1 through 5 (of 5 total)

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