Hey Tika,
Checkout this question on the FAQs page I believe it may help or provide some clues about this issue:
-> Browse to: http://lifeinthegrid.com/duplicator-faq
-> Find question: “I got an 500 server error message what should I do?”
Hope that helps!
Hi!,
I see my log and it shows this.
Could i modify the php limit in my hosting?
THANKS!!!
********************************************************************************
PACKAGE-LOG: 2015-12-07 19:54:15
NOTICE: Do NOT post to public sites or forums
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VERSION: 0.5.34
WORDPRESS: 4.3.1
PHP INFO: 5.3.29 | SAPI: cgi-fcgi
SERVER: Apache
PHP TIME LIMIT: (0) no time limit imposed
PHP MAX MEMORY: Unabled to set php memory_limit
MEMORY STACK: 100.25MB
********************************************************************************
DATABASE:
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BUILD MODE: PHP(query limit – 100)
MYSQLTIMEOUT: 5000
MYSQLDUMP: Is Supported
TABLES: total:296 | filtered:0 | create:296
FILTERED: []
Hey Tika,
There is probably a separate php/apache error log which indicates the real issue with the 500 error. I would have your host see if they can help you pin-point it. Sometimes on budget hosts its a bit difficult to get to the root of the 500 error without the help of the server admin and those logs…
Hope that helps!
