• Resolved tonykellyrdlabs

    (@tonykellyrdlabs)


    Hi, I am getting the 500 Server error. I know that you will point me to your explanation of how to fix this, but there is no .htaccess or .htaccess.wppsb file present in either the downloaded zip file Or the github repo. Please reupload this file to the repo so I can fix my site asap!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dipak Gajjar

    (@dipakcg)

    @tonykellyrdlabs, Yes, both the files doesn’t ship with the plugin. .htaccess file has been created automatically when you install a WordPress and .htaccess.wppsb file has been created when you activate this plugin. .htaccess.wppsb is just a backup copy of .htaccess file.

    You can find both the files by using FTP.

    .htaccess file can be found in your WordPress installation root directory (/public_html in most of the cases) whereas .htaccess.wppsb file can be found under (/public_html/)wp-content/wp-performance-score-booster directory.

    Link: how to find wordpress .htaccess file

    I hope this helps.

    Thread Starter tonykellyrdlabs

    (@tonykellyrdlabs)

    Appreciate your fast response, I have managed to fix it with your advice.

    For anyone else that might be confused in the future, I couldnt see the .htaccess files when I logged into my server by ssh, but they were there when I logged in via FTP. Not sure why this is, but the FTP method works anyway!

    Excellent support, will note this in my review.

    Plugin Author Dipak Gajjar

    (@dipakcg)

    @tonykellyrdlabs, Glad that it’s sorted, and I really appreciate you take few minutes to submit a 5-star review.

    In most of the cases, SSH default directory is / (root) whereas the default directory for FTP is /public_html (where your website files sits). This might be the reason you didn’t see .htaccess when you logged in using SSH.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘500 Server Error – File missing’ is closed to new replies.