502 ERROR

Hi @oriolgds,

I have upgraded your plugin to the 8.3 version and it gives me a 502 error when I enter to my website. I had to downgraded to the 8.2 version

From what I understand, you’re encountering a 502 error after upgrading our plugin to version 8.3, and you’ve had to revert back to version 8.2 to resolve this issue.

Here are a few steps you can take to rectify the problem:

1. Clear your Browser Cache: Sometimes, a 502 error can be a result of stale or corrupted files in your browser cache. Clearing your browser cache might resolve the issue.
2. Update your PHP version: Ensure that your website is running on a supported version of PHP. WooCommerce recommends using PHP 7.4 and up to version 8.1. Here’s a link to the 👉 WooCommerce Server Recommendations.
3. Check your Server Health: A 502 error can also be caused by server issues. Check your server health or contact your hosting provider to ensure everything is running smoothly.
4. Deactivate All Plugins: There might be a conflict with another plugin. Deactivate all other plugins except WooCommerce and see if the error persists. If it disappears, reactivate the plugins one by one to identify the conflicting plugin.
5. Switch to a Default Theme: Try switching to a default theme (like Storefront) to see if your current theme is causing the issue. Here’s a handy guide on testing for conflicts: 👉 How to Test for Plugin and Theme Conflicts.

If none of these steps work, could you please share your site’s System Status with us? It will give us a better understanding of your site’s setup and help us identify the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

Also, if there are any fatal error logs, please share those with us as well. You can find them under WooCommerce > Status > Logs.

Once you’ve gathered this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.

Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.