Hello, @vanessa6297
We need more details about this issue. Please, contact us via our private Ticket System: https://cleantalk.org/my/support/open
I’ll do that thanks for the follow up.
the ticket has been submitted.
We have received your message in our ticket system. Let’s continue our conversation there.
I’m also going to reach out to my hosting provider to see if this could be an error on their end because it seems that there may be server issues again.
Please, keep us informed.
Currrently it appears that BlueHost is having server issues again. So I don’t know for certain if this is the primary cause of the error message I see during the malware scan. Their support agent states it may be fixed in a few hours. But it could be a longer issue.
Let us know when the server issues will be fixed.
I will keep you updated. hopefully i willl have an update early next week.
