503 error when activating any new plugin

  • Resolved sonkaulis

    (@sonkaulis)


    4 years, 7 months ago

    I have encountered a problem. Whenever I’m trying to install or activate a new plugin, I get Error 503. I tested the plugin on a subdomain of the same website and everything works perfectly. Now I can’t even access the installed plugins tab because it gives me the error. When I try to install a plugin it says: “Installation failed: <!DOCTYPE html> 503 Service Unavailable 503 Service Unavailable The server is temporarily busy, try again later!”.

    Like I said, everything works perfectly on a subdomain so it shouldn’t be a server issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    4 years, 7 months ago

    A 503 error is a server error. You need to look at the error logs on the server to find out what the error actually is. Without that information, you’re just guessing.

    The 503 service unavailable error occurs when your web server is unable to get a proper response from a PHP script. This PHP script could be a WordPress plugin, a theme, or a misbehaving custom code snippet, etc. If these methods fail to resolve the error, then try contacting your hosting provider.

    Also review http://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

    Thread Starter sonkaulis

    (@sonkaulis)

    4 years, 7 months ago

    I have contacted my hosting provider and they confirmed that it’s because I exceeded the CPU and memory limits.

    For anyone who might encounter this same error, I have found a workaround.

    First, install the plugin you want. Then, go to wp-content through your file manager if you’re using cPanel or through a FTP client. Rename the plugins folder to plugins1 and create a new folder named plugins. Move the plugin that you installed from now plugins1 to plugins. Go to your WordPress admin panel and activate the plugin. After that, move all the other plugins from plugins1 to plugins. Bulk activate them in your admin panel. This has worked for me multiple times now.

    • This reply was modified 4 years, 7 months ago by sonkaulis.
    Moderator t-p

    (@t-p)

    4 years, 7 months ago

    Glad its sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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