504 Error
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I’m have an error message that is messing up my site.
[Wed Mar 30 13:40:26.959270 2022] [proxy_fcgi:error] [pid 14462:tid 140671704880896] [client 108.92.70.166:47576] AH01071: Got error 'PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 254PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 254PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 302PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 302', referer: https://www.itsnthn.com/wp-admin/post.php?post=12238&action=edit [Wed Mar 30 13:47:22.229387 2022] [proxy_fcgi:error] [pid 14944:tid 140671579055872] [client 108.92.70.166:48098] AH01071: Got error 'PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 254PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 254PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 302PHP message: PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/wp_dy2t8w/itsnthn.com/wp-content/plugins/woothemes-updater/classes/class-woothemes-updater-update-checker.php on line 302', referer: https://www.itsnthn.com/wp-admin/edit.php?post_type=product [Wed Mar 30 13:48:44.620191 2022] [proxy_fcgi:error] [pid 14944:tid 140671579055872] [client 190.246.203.241:48400] AH01071: Got error 'PHP message: The WC_Cart::get_cart_url function is deprecated since version 2.5. Replace with wc_get_cart_url.', referer: https://www.itsnthn.com/
Viewing 4 replies - 1 through 4 (of 4 total)
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Hi @itsnthn12!
To know more about your setup and further check into this, kindly provide us the following:
- Your System Status: You can find it via
WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste your response here. - Fatal Error Log: Share a copy of any fatal error log found under
WooCommerce > System Status > Logs(if available).
Thanks!
### WordPress Environment ### WordPress address (URL): https://www.itsnthn.com Site address (URL): https://www.itsnthn.com WC Version: 6.3.1 REST API Version: ✔ 6.3.1 WC Blocks Version: ✔ 6.9.0 Action Scheduler Version: ✔ 3.4.0 WC Admin Version: ✔ 3.2.1 Log Directory Writable: ✔ WP Version: 5.9.2 WP Multisite: – WP Memory Limit: 300 MB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.25 PHP Post Max Size: 650 MB PHP Time Limit: 500 PHP Max Input Vars: 4000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.29-log Max Upload Size: 512 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 6.3.1 WC Database Prefix: wp_7k74bq_ Total Database Size: 96.16MB Database Data Size: 81.85MB Database Index Size: 14.31MB wp_7k74bq_woocommerce_sessions: Data: 35.06MB + Index: 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0.02MB + Index: 0.03MB + Engine InnoDB wp_7k74bq_yoast_indexable: Data: 0.25MB + Index: 0.11MB + Engine InnoDB wp_7k74bq_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_7k74bq_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_7k74bq_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_7k74bq_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_ckk3eb_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ckk3eb_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ckk3eb_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_comments: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_ckk3eb_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ckk3eb_options: Data: 0.03MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_posts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_ckk3eb_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ckk3eb_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_ckk3eb_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB ### Post Type Counts ### attachment: 777 mc4wp-form: 1 nav_menu_item: 71 page: 16 popupbuilder: 2 post: 13 product: 110 product_variation: 961 revision: 51 seedprod: 2 shop_coupon: 7 shop_order: 58 shop_order_refund: 1 templatera: 4 testimonial: 3 wpcf7_contact_form: 4 wpforms: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (48) ### Template Library and Redux Framework: by Extendify – 4.3.12 Akismet Anti-Spam: by Automattic – 4.2.2 Contact Form 7: by Takayuki Miyoshi – 5.5.6 DreamHost Automated Migration: by DreamHost – 4.69 DreamHost Panel Login: by DreamHost danielbachhuber – 1.0.0 Discount Rules and Dynamic Pricing for WooCommerce: by Asana Plugins – 6.1.0 Facebook for WooCommerce: by Facebook – 2.6.12 Flexible Shipping: by WP Desk – 4.11.3 Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.5.0 Header and Footer Scripts: by Digital Liberation – 2.2.1 Jetpack: by Automattic – 10.7 WPBakery Page Builder: by Michael M - WPBakery.com – 6.8.0 Google Ads & Marketing by Kliken: by Kliken – 1.0.8 Mailchimp for WooCommerce: by Mailchimp – 2.6.2 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 Mega Main Menu: by MegaMain.com – 2.2.0 Popup Builder: by Sygnoos – 4.1.4 Printful Integration for WooCommerce: by Printful – 2.1.30 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Slider Revolution Bubblemorph AddOn: by ThemePunch – 3.0.5 Slider Revolution WP Gallery Add-On: by ThemePunch – 2.0.3 Slider Revolution: by ThemePunch – 6.5.11 Import Sample Data: by Roadthemes – 1.1 RoadThemes Helper: by RoadThemes – 1.0.0 Simple Local Avatars: by Jake Goldman 10up – 2.2.0 Templatera: by WPBakery – 1.1.12 Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0 TP WooCommerce Product Gallery PRO: by TP Plugins – 2.2.2 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.22.11 Proxy Cache Purge: by Mika Epstein – 5.1.0 Widget Importer & Exporter: by ChurchThemes.com – 1.6 Product Feed ELITE for WooCommerce: by AdTribes.io – 2.9.4 Payment Plugins for Stripe WooCommerce: by Payment Plugins [email protected] – 3.3.18 WooCommerce AvaTax: by SkyVerge – 1.16.0 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WooCommerce Payments: by Automattic – 3.9.1 WooCommerce PayPal Payments: by WooCommerce – 1.7.0 WooCommerce Quaderno: by Quaderno – 2.1.2 WooCommerce Shipping & Tax: by WooCommerce – 1.25.25 WooCommerce: by Automattic – 6.3.1 Wordfence Security: by Wordfence – 7.5.9 WP Mail SMTP: by WPForms – 3.3.0 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.2.3 Smush Pro: by WPMU DEV – 3.9.8 WPForms Lite: by WPForms – 1.7.3 WPMU DEV Dashboard: by WPMU DEV – 4.11.11 YITH WooCommerce Compare: by YITH – 2.12.0 YITH WooCommerce Wishlist: by YITH – 3.7.0 ### Inactive Plugins (2) ### Testimonials: by WooThemes – 1.5.4 YITH WooCommerce Product Gallery & Image Zoom: by YITH – 2.8.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) woosg (woosg) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #2727 - /shop/ Cart: #2260 - /cart/ Checkout: #2262 - /checkout/ My account: #2263 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Braga Version: 1.0.4 Author URL: http://www.plazathemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: braga/woocommerce/archive-product.php braga/woocommerce/cart/cart.php braga/woocommerce/cart/cross-sells.php braga/woocommerce/cart/mini-cart.php braga/woocommerce/checkout/form-checkout.php braga/woocommerce/content-product.php braga/woocommerce/content-single-product.php braga/woocommerce/content-widget-product.php braga/woocommerce/global/breadcrumb.php braga/woocommerce/loop/loop-end.php braga/woocommerce/loop/loop-start.php braga/woocommerce/loop/orderby.php braga/woocommerce/loop/pagination.php braga/woocommerce/myaccount/my-orders.php braga/woocommerce/single-product/related.php braga/woocommerce/single-product/up-sells.php braga/woocommerce/single-product.php braga/woocommerce/content-product_cat.php ### Subscriptions ### WCS_DEBUG: ✔ No Subscriptions Mode: ✔ Live Subscriptions Live URL: https://www.itsnthn.com Subscription Statuses: – WooCommerce Account Connected: ✔ Yes Active Product Key: ❌ No ### Store Setup ### Country / State: United States (US) — Texas ### Payment Gateway Support ### PayPal: refunds Stripe Credit Cards: tokenization products subscriptions add_payment_method subscription_cancellation multiple_subscriptions subscription_amount_changes subscription_date_changes default_credit_card_form refunds pre-orders subscription_payment_method_change_admin subscription_reactivation subscription_suspension subscription_payment_method_change_customer Stripe Apple Pay: tokenization products subscriptions add_payment_method subscription_cancellation multiple_subscriptions subscription_amount_changes subscription_date_changes default_credit_card_form refunds pre-orders subscription_payment_method_change_admin subscription_reactivation subscription_suspension subscription_payment_method_change_customer wc_stripe_cart_checkout wc_stripe_product_checkout wc_stripe_banner_checkout wc_stripe_mini_cart_checkout Klarna: tokenization products refunds ### WooCommerce PayPal Payments ### Onboarded: ✔ Shop country code: US WooCommerce currency supported: ✔ PayPal card processing available in country: ✔ Pay Later messaging available in country: ✔ Webhook status: – Vault enabled: ✔ Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: ✔ ### WooCommerce Payments ### Version: 3.9.1 Connected to WPCOM: Yes Blog ID: 182269861 Account ID: acct_1HMMCqCF85SPlfrn ### Action Scheduler ### Complete: 1,491 Oldest: 2022-03-04 15:13:19 +0000 Newest: 2022-04-02 18:01:08 +0000 Failed: 873 Oldest: 2021-02-16 23:19:37 +0000 Newest: 2021-02-24 12:47:46 +0000 Pending: 5 Oldest: 2022-04-02 20:01:08 +0000 Newest: 2022-04-05 01:33:34 +0000 ### Status report information ### Generated at: 2022-04-02 18:38:41 +00:0003-03-2022 @ 20:47:48 – Unable to detect valid feed configuration: No catalog ID
Hi @itsnthn12
Thank you for providing the System Status.
It looks like that the error is coming from your Testimonials: by WooThemes plugin.
Please try disabling the plugin to confirm if the error ceases.
Let us know how it goes.
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Cheers!
- Your System Status: You can find it via
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