504 Gateway Error

  • Resolved pb52

    (@paulbarrett1952)


    8 years ago

    Problem
    With USM active, every time i update a post or page the WordPress backend fails with a Gateway 504 error. The update succeeds and the frontend displays fine. It takes about 10 minutes for the service to recover.

    All plugins are up to date as is WordPress.

    I am running the site on a Synology DiskStation (916+ 8GB RAM)and, by default, that runs very few php 5.6 FPM processes. I am easing the numbers up to see if i can find a break point where the services are adequate. But so far without luck.

    I’d appreciate any advice you can give please.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • socialdude

    (@socialdude)

    8 years ago

    Thanks Paul. It may be connected with a bug we found recently. We will release a new plugin version tomorrow. Please then update and check.

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    I got an update to 7.9 just a few minutes ago. Is that it or do i need to wait for 8.0?

    socialdude

    (@socialdude)

    8 years ago

    That is probably it – which WordPress version do you use?

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    4.9.6

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    OK. am pushing an update through….

    Nope, same error

    504 Gateway Time-out
    nginx

    • This reply was modified 8 years ago by pb52.
    socialdude

    (@socialdude)

    8 years ago

    I sent you an email, please check.

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    No, nothing. And I have checked spam folders etc

    socialdude

    (@socialdude)

    8 years ago

    Please reach out to us at help (at) ultimatelysocial (dot) com

    socialdude

    (@socialdude)

    8 years ago

    Hi Paul, we keep sending you emails, but no response. Do you have an alternative email address?

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    paul dot b@rrett dot me dot uk

    socialdude

    (@socialdude)

    8 years ago

    That’s the email to which we sent emails, but they don’t seem to arrive. Do you have an alternative email address?

    Thread Starter pb52

    (@paulbarrett1952)

    8 years ago

    Paulbarrett1952 at gmail dot com

    socialdude

    (@socialdude)

    8 years ago

    Thx, sent.

Viewing 13 replies - 1 through 13 (of 13 total)

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