Hello @power1parts
I hope you are doing well. I am sorry for the inconvenience.
I have checked on my end using the Essential Addons 6.1.4 version, but couldn’t reproduce the issue. See the screencast here: https://d.pr/v/lO8S8E
Could you please share some more details of your issue with some screenshots and page URL?
In the meantime, please update the plugin and do a plugin conflict test.
Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.
After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.
Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.
Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well.
Let me know how it goes. Thank you!
Hi @power1parts ,
Greetings!
We haven’t received a response since our last message. Could you kindly confirm if the issue is still ongoing? This information will enable us to offer the appropriate assistance and resolve it promptly.
We eagerly await your response.
Thank you.
Hi @power1parts ,
It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.
Have a great day!
