• Resolved annaam

    (@annaam)


    Hi Formidable team, thanks for making such a great plugin.

    We’re having an odd issue with our time input. We did not experience this issue at all before upgrading into 6.21 (and 6.21.1). They sometimes save very weirdly on some of our forms.

    For example, we have a form with lots of inputs, including a start time and end time. This form, each time we create/save/update an entry, adds 5ish hours to both times (even when we don’t touch any of the inputs, at all). It’s almost like its validating the time input, but accidentally adding time with the validation, or improperly converting from int to string and back, etc.

    Some info that might help troubleshooting, or provide context somehow:

    1. We have another form, and those times save fine. It was created after upgrading.
    2. We do have the add_filter( ‘frm_option_is_valid’, ‘__return_true’ ); in our functions.php
    3. I’ve noticed when this does happen on an entry, looking at the right hand side info it’ll show the updated at message with the time also +5ish hours ahead (but created at time is fine). Then, that’ll revert back into the proper time on refreshing screen, but the time inputs never correct themselves.
    4. We are on php 7.4, wp 6.8.1

    Thank you for the help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jonathan Martínez

    (@jonathanenlared)

    Hey @annaam

    Thank you for reaching out and for your kind words. I appreciate the deatisl regarding the issue.

    Does this behavior also occurs on a new form with minimal fields? Thanks.

    Thread Starter annaam

    (@annaam)

    No, it does not happen when the form is minimal. Debugging more, it seems like it only happens when the form includes a Radio Buttons Field with the radio button options dynamically created via taxonomy. Hm…

    Plugin Support Jonathan Martínez

    (@jonathanenlared)

    Hey @annaam Thank you for confirming this. Can you create a new ticket over here https://formidableforms.com/new-topic/? We need to take a closer look in your setup.

    Thread Starter annaam

    (@annaam)

    Is this an error you were able to replicate on your own setup using radio buttons with taxonomy and time, or is this something happening uniquely with our website?

    Plugin Support Njones35

    (@njones35)

    @annaam Our team has not been able to replicate this yet, and no one else has reported anything similar. If this is a bug, we’d love to get to the bottom of it and deploy a fix before it impacts anyone else.

    Best,

Viewing 5 replies - 1 through 5 (of 5 total)

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