Hi @raan
Can you please share your support ticket ID. We’d like to escalate and review this internally.
Thanks.
AppMySite
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
@appmysite There is no requirement for support and no one has to justify a review to you.
Please do not report this review again. You can always reply well.
Thread Starter
raan
(@raan)
This is the last email I received from appmysite
And you can refer to the ticket number
Thank you
Re:[## 37815 ##] Priority Support | AAB file problem
Hi there,
We’re sorry to hear that we weren’t able to meet your requirements in a timely manner.
All of the issues you had raised were escalated to our development team, but until we come out with a new version update the resolutions won’t be visible.
Unfortunately, we are not authorized to make any changes to your account so you will have to delete your apps and account yourself, please downgrade your subscription to the Preview plan to avoid being charged again.
[ Signature deleted ]
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This reply was modified 4 years, 5 months ago by
raan.
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This reply was modified 4 years, 1 month ago by
Jan Dembowski.
@raan and @appmysite
It seems like this is being handled by your premium support so why not continue it there.
Thread Starter
raan
(@raan)
There was a really premium subscription with a price of up to $150, but when I asked them to get a file for the ios version, they told me that there was a problem, but they could not solve it and that the matter was too big to be solved.
Could you make me look for another company?
I have already found a company with strong technical support and now my apps are working fine on Google and Apple platforms
I had paid for the subscription, but I did not get anything other than wasting time more than wasting the money I spent on it
