• Resolved fromsalekhard

    (@fromsalekhard)


    I liked your Ultimate Lightbox plugin and I would like to use it further. But there is one problem: I have phantom images displayed!
    6 images have been added to the product card (see “picture 1“).
    When the product is displayed, only these plus the main image are displayed (see “picture 2“).
    When you start viewing everything is displayed well (see “picture 3“).
    But if you look further, there are Ghost pictures and double pictures (see “picture 4“).
    Here’s the link http://in-mirror-scale.ru/?page_id=66%3F&SingleProduct=5&lang=ru

    I tried many different Lightbox plugins with the same result. On quite simple it is not reproduced, on more complex it is reproduced in the form of repetition of the picture in several copies. For example plugin Simple Lightbox shows that each picture is in two instances (see “picture 5“). Etc.
    And in the beginning, when testing on a local computer this seems to be not (it seems to me).
    Everything is displayed correctly in the library (see “picture 6“). But in the file Manager each picture is represented by 4 files of different sizes (see “picture 7“).
    What I have not correctly and that need to do? Ready to give you administrator access to the site control panel.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi fromsalekhard,

    When you added this product (i.e. “Советские тяжелые танки «Иосиф Сталин»”), did you:

    A) Do so manually
    or
    B) Upload it with several other products in a spreadsheet (using the “Add Products from Spreadsheet” function in the “Products” tab of the plugin settings)?

    Thread Starter fromsalekhard

    (@fromsalekhard)

    I did it manually. I was unable to upload/download the data. It is possible because one of the fields contains htm code.
    Write me to [email protected] and I’ll send the administrator access. So it will be easier to deal with the problem. I have not one record of this, but all.

    Do you have our Ultimate Lightbox plugin installed also? Or just the product catalog plugin?

    If you have our lightbox plugin installed also, then what do you have selected for the “Add Lightbox Options” setting? It could be that what you have selected here also applies to catalog images, which is causing the duplicates. Unless you are using the lightbox elsewhere on your site, you should have nothing selected here.

    If you have our lightbox plugin installed also, then please also try deactivating it, to see if it makes a difference.

    Did you have additional images at one point that you then deleted?

    Do you have another lightbox plugin activated? If so, please deactivate all lightbox plugins except ours. They could be conflicting or opening classes that we have in our catalog.

    Perhaps image icons are being included also. If you are using our lightbox plugin, then there are two settings, called Minimum Image Height and Minimum Image Width. You can try setting these to higher numbers, so it blocks out icon size images.

    Thread Starter fromsalekhard

    (@fromsalekhard)

    It’s not about the Lightbox plugin: yours or someone else’s. All of them display phantom pictures. Look at picture 5 from my previous post, this is a different plugin.
    And I think the problem is in this code: Picture 8 http://in-mirror-scale.ru/?page_id=66%3F&SingleProduct=244&lang=ru
    Why for two images have three lines of output?

    Thread Starter fromsalekhard

    (@fromsalekhard)

    Now only Ultimate Lightbox is installed. Minimum Image Height and Minimum Image Width are set to 500.
    I repeat: I will give you full access with the right to install and reinstall the plugins. Only not to interfere with the content.

    Thread Starter fromsalekhard

    (@fromsalekhard)

    Yeeeees! Yes, yes, yes!
    I’m happy! Problem solved! I moved the switch one position up! Pictire 9
    But how do I remove image captions?

    Thanks for the updates!
    You could add the following Custom CSS by navigating to the “Basic” area of the “Options” tab of the “Lightbox” plugin to remove the captions.

    
    .ewd-ulb-slide-img img {
        vertical-align: middle !important;
    }
    .ewd-ulb-slide-overlay {
        display: none !important;
    }
    
    Thread Starter fromsalekhard

    (@fromsalekhard)

    Thank you very much, everything works!

Viewing 8 replies - 1 through 8 (of 8 total)

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