A timezone issue?

  • Resolved saraville

    (@saraville)


    7 years, 3 months ago

    Hi @motopress.

    Could you assist us with the following issue? On our backend we have: WordPress 4.9.9 + Timetable and Event Schedule Plugin 2.1.10 + WordPress settings (Dashboard > Settings > General > Timezone) set to UTC+1.

    In this production environment, when the day ends (for example, a Monday) and the time reachs 00:00 AM, during the first hour of the following day (in this example, a Tuesday) the events showed by the plugin are the ones from the beginning of the day has just ended (the Monday). When the clock reaches 01:00 AM the situation becomes normal (the plugin shows Tuesday’s events).

    Thank you for any help you can offer to us.

    Sara.

    • This topic was modified 7 years, 3 months ago by saraville.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor motopress

    (@motopress)

    7 years, 2 months ago

    Hi @saraville,
    We are terribly sorry for a delay. Could you specify what type of widget do you use – All upcoming events or Today upcoming events?

    Thread Starter saraville

    (@saraville)

    7 years, 2 months ago

    Hi @motopress.

    It is the “Today upcoming events” widget.

    Sara.

    Plugin Contributor motopress

    (@motopress)

    7 years, 2 months ago

    Hi Sara @saraville,
    And could you specify your timezone you check your site? Is it also UTC +1? Is there the same time showed at general Settings of WordPress site (while configuring UTC) and at your PC or device you check the site at?

    Thread Starter saraville

    (@saraville)

    6 years, 9 months ago

    Hi @motopress.

    Sorry for the late reply.

    Just at this moment the text showed at “Dashboard > Settings > General > Timezone” is “Universal time (UTC) is 2019-09-03 17:19:13. Local time is 2019-09-03 19:19:23”. And at the PC I check the site at shows 2019-09-03 19:19:23.

    The timezone is set to “UTC+2” at “Dashboard > Settings > General > Timezone”.

    At midnight, for example when universal time (UTC) is 2019-08-20 23:12:49 and local time is 2019-08-21 01:12:49, the “Today upcoming events” widget shows events as if it was 2019-08-20 01:12:49. That is, mistakenly mix the “date” of the universal time and the “time” of the local time.

    That happens during the first two hours of the new day. That number of hours matches the UTC offset.

    Sara.

    Thread Starter saraville

    (@saraville)

    6 years, 8 months ago

    Hi @motopress.

    Do you have any news regarding this issue?

    Sara.

    Plugin Contributor motopress

    (@motopress)

    6 years, 8 months ago

    Hi Sara,
    We have just released an update where this issue should be fixed.

    Leave a review if you like our plugin.

Viewing 6 replies - 1 through 6 (of 6 total)

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