• Resolved bowlerhat

    (@bowlerhat)


    Hi,

    On my website, I’m trying to export a list of orders, and the product I’ve set up has two custom fields using your plugin. I’ve installed the WP All Export plugin, and its addon Order Export for WooCommerce. I only have a single product on the website.

    I’ve tried running the export and generated a csv file, the file is showing columns for the custom fields, however they’re empty for each order.

    Please can you let me know whether it’s possible to export orders from the website, and also include what customers have inputted for the custom fields? I just want a simple spreadsheet with the columns Order ID, Customer Name, Custom Field 1, Custom Field 2, and Order Date.

    Many thanks,
    Andrew

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Wombat Plugins

    (@maartenbelmans)

    Hi @bowlerhat

    That sounds like an issue with the export plugin rather than ours? We have a document here that also explains how to do it with the “Advanced Order Export” plugin (free). It’s mostly for our paid version but should work for our free version as well. Can you try that plugin instead?

    Thread Starter bowlerhat

    (@bowlerhat)

    Hi,

    Perfect, thanks for this! I’ve used the Advanced Order Export For WooCommerce plugin instead, and been able to export a list of the orders, plus the custom fields.

    Many thanks for your help,

    Andrew

    Plugin Author Wombat Plugins

    (@maartenbelmans)

    Glad it’s working! Closing the ticket here.

    If you are happy with our plugin & service, would you mind leaving a short review for us here on WordPress? I don’t really like asking for reviews, but they do help us rank better and reach more people, which in turn allows us to build a better product. It would be much appreciated. 😊

Viewing 3 replies - 1 through 3 (of 3 total)

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