• Hello QuantumCloud / ChatBot developers!

    First, congratulations for this great plugin, its really easy to use it, sure its the easiest chatbot plugin for WordPress.
    Second, i’m brazilian guy and i don’t have a big vocabulary in english so sorry if i write a little wrong, i will try to be very clear in my question.

    Well, let me explain my doubt. I’m using this plugin to create an “automatic knowledge recycling” showing to the users an option called “Knowledge Recycling” (i just renamed the “FAQ button” to this name) and after choosing this option, they click on one “Question” added by me and they receive the answer to the question. This is working 100%.

    My question is, how do i create a “Sub-option” / “Sub-question” for these “Questions” in the Free Version? If this is not possible in the Free Version, my question is, in the Pro Version is this possible? Bellow a example of what i want to do with the plugin:

    – After user click in the “Knowledge Recycling” button:
    BOT: Choose an option, please!
    BOT: (Question 1) (Question 2) (Question 3) (Question 4)
    – User click in the Question 1
    BOT: Right, this question has another options, please choose one!
    BOT: (Question 1.1) (Question 1.2) (Question 1.3)
    – User click in the Question 1.3
    BOT: Bot shows Question 1.3 response.

    Well, i really want a reply from you because i tried hard to create this situation with DialogFlow and Conversation Form AddOn and i couldn’t create it!

    Thanks in advance for your attention. After this answer i will review your great plugin. Hugs!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    Hi,

    You can try the conversational form builder addon
    https://ww.wp.xz.cn/plugins/conversational-forms/

    But need the pro version of the form builder plugin for conditional logic like
    Right, this question has another options, please choose one!
    BOT: (Question 1.1) (Question 1.2) (Question 1.3)

    Hope that helps 🙂

    Thanks

    Thread Starter Programador Do Brasil

    (@2000branco)

    Thanks for the answer!

    The “Conversational Form” doesn’t help because we use PHP 5.5 in my company, and, really thanks for this, your WPChatBot code works really good in this PHP version, but the Conversational Form doesn’t work.
    I can’t garantee if this happens because of my PHP version but, when i choose an option created by “Conversational Form” the bot shows only an ID from my created field and then stop to work. I mean, when the user click in a option created by this addOn, the bot shows some text like “html_fId_7404001” and just finish the interaction with the user…

    Some answer about this? Thanks in advance again!

    Plugin Author QuantumCloud

    (@quantumcloud)

    Thanks for the additional info.

    PHP 5.5 is too old and vulnerable. I am not sure we can make it compatible with that version. But I will try discussing it with the dev team.

    Thread Starter Programador Do Brasil

    (@2000branco)

    Ok Quantum,

    Thanks for your help.
    I will try to update my PHP to 5.6 (i’m sure this version is compatible with Conversational Form) and test if the problem with Conversational Form still happens.
    For now at least i know what road i need to follow.

    Thanks and have a nice day.

    Thread Starter Programador Do Brasil

    (@2000branco)

    Quantum, i don’t know if i can leave this post here but:

    I discover that the problem mentioned with the Conversational Form happens only if the first field is an Html. I just put a single word like Hello and the problem happens. If i use another field type (like a select) the Conversational Form works. Any help in this matter?

    Thanks again.

    Plugin Author QuantumCloud

    (@quantumcloud)

    You can post in the form builder plugin support area. We are already checking the issue and will release update as needed.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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