About deleting a user

  • Resolved tanu

    (@kadokura)


    4 years, 2 months ago

    Hi,

    I have a question.
    But I’m not good at English,so I’m sorry if this sentence is hard to understand.

    Now,user deletion is physical delete.
    I would like you to change to logical delete, but is it possible?

    I need log about the user,
    becouse I need to know what happened to the user.
    （unsubscribe yourself or some error）

    I’m glad to if you do this request.
    Thank you for looking into this.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 2 months ago

    Hi,

    I need log about the user,
    becouse I need to know what happened to the user.
    （unsubscribe yourself or some error）

    Are you wanting some type of notification letting you know why the user deleted their membership account. Is this correct?

    Regards.

    Thread Starter tanu

    (@kadokura)

    4 years, 2 months ago

    Thank you for your reply.

    Yes, it’s what I got.

    ・Log about user unsubscribing remain in the database or log file
    ・An email will be sent when the user unsubscribes

    For example, like the above measures are desirable.

    I look forward to hearing from you.

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 2 months ago

    Hi, unfortunately we don’t have that feature currently available in our plugin. However we do have integration with the following services.

    MailChimp Integration Addon
    AWeber Integration Addon
    ConvertKit Integration Addon

    Kind regards.

    Thread Starter tanu

    (@kadokura)

    4 years, 2 months ago

    Thank you for your reply.
    I got it.

    Sorry for the additional question,
    Is there a shortcode to disable the user?
    (Not delete)

    As far as I know,
    there is only a shortcode to delete the user.

    If you know, please let me know.

    I look forward to hearing from you.

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 2 months ago

    Hi,

    Is there a shortcode to disable the user?
    (Not delete)

    No, there isn’t. To disable the user, go to members tab and locate the user in question and change their account status. You can also notify the user to let them know why their account status has changed. This is done by enabling the Notify User option.

    Kind regards.

    • This reply was modified 4 years, 2 months ago by mbrsolution.
    • This reply was modified 4 years, 2 months ago by mbrsolution.
    Thread Starter tanu

    (@kadokura)

    4 years, 2 months ago

    Thank you for your reply.
    I got it.

    That’s all for the question.
    I would appreciate it if you could consider the request I sent.

    Thank you for your answer.
    If there is another opportunity, please offer your support again.

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 2 months ago

    Hi,

    I need log about the user,
    becouse I need to know what happened to the user.
    （unsubscribe yourself or some error）

    I have submitted a message to the developers to investigate further your request.

    Kind regards.

    Plugin Author wp.insider

    (@wpinsider-1)

    4 years, 2 months ago

    Hi, you can set the account status to “Inactive” which will deactivate the user’s account. No need to delete the user account if you don’t want to completely delete it. The account status field and the membership level controls the user’s access to your site. So use those fields to remove the permission of the member’s account.

    Thread Starter tanu

    (@kadokura)

    4 years, 2 months ago

    Thank you for your reply.

    I want a mechanism that users can disable themselves.

    As far as I know,
    there is only a shortcode to delete the user.
    Or the administrator disables the user on the admin screen.

    Is there a way for users to disable it themselves?

    I’m sorry if the content is written in the document.

    If you know, please let me know.
    I look forward to hearing from you.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘About deleting a user’ is closed to new replies.