About the shipping options

  • Resolved blue

    (@life2)


    6 years ago

    Hi,

    I’m using the calculated shipping rates from Printful. There are two problems:

    1) It only shows the standard shipping option. Is there a way to also show the express and overnight options?

    2) The shipping option shows up like this “Flat Rate (3-4 business days after fulfillment)”. is there a way to change the text to include the shipping type instead of “Flat Rate” and the total fulfillment and shipping time instead of the shipping time only?

    Thanks.

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  • vita.printful

    (@everybear)

    6 years ago

    Hey there,

    Thank you for your questions!

    1) First make sure that your settings are set up correctly in the plugin. You can check out a quick tutorial on how to do that here.
    Also make sure that you have enabled the overnight and express rates in your Printful Dashboard > Stores > View store > Settings > Shipping.
    If these rates are enabled, you should be good to go, but if you don’t see them upon checkout it’s also possible that we don’t offer overnight or express delivery to that specific destination.

    2) If you are using our rates, it’s not currently possible to rename them.

    Feel free to send us another message, if you have any additional questions or concerns.
    You can also email us at [email protected]!

Viewing 1 replies (of 1 total)

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