Access Denied
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Once in two days, bps blockes my acces. After i login with the right username and password it says “access denied”. I also talked to the people from hosting and they said my ip is on the whitelist and the problem is from bps.
Thanks!
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Where are you seeing the “access denied” message? It sounds like you are saying you successfully login and then you are seeing an “access denied” message. Is that correct? Is that the entire error message? BPS does not have an “access denied” error message for anything. So I believe this error message is coming from WP or another plugin or something like mod_security or something else.
I did a Google search for “WordPress Access Denied” and found this result, which has possible causes for this issue/problem/error.
http://www.yellow-bricks.com/2014/01/10/access-denied-wp-admin-wp-login-page/Ok try some standard WP troubleshooting steps to isolate where the problem is coming from. Use FTP or your web host control panel file manager and rename your WordPress /plugins/ folder. Just use an underscore like this: /_plugins/. Then test logging in and out of your site several times and let me know if you still see the access denied error.
what does this mean exactly? >>> “i can log in from cpanel to wordpress panel”.
Intermittent problems are typically going to be related to things like: php memory/cache/caching plugins/CDN’s/VPN’s/Proxy’s/Load Balancers/Host server problems (DNS server/DNS configuration problem, MySQL server timeout, server overloaded, etc), /Browser problems (corrupt cache, Sessions, Cookies, add-on, extension)/ISP (connectivity)/CloudFlare, etc.
I see that you have W3TC installed and you are using Minification. Disable/turn Off Minification in W3TC and see if that is the cause of the intermittent problem. Minification is a very bad idea in general. Typically it does not really improve website performance and instead just randomly breaks stuff.
One definite problem that I see and which is probably the cause of the intermittent problem is that you are caching and minifying your Login page. I see that you are also using Jetpack SSO on your Login page. You should never cache or minify any Forms > Login page, Contact form or any other Forms. I would not be surprised if W3TC Login page caching and minification is breaking Jetpack SSO intermittenly. I am pretty sure that W3TC has an “exclude” option setting to exclude URL’s|URI’s. So you want to exclude your Login page >>> wp-login.php and wp-admin URI’s in W3TC.
I rechecked your Login page and I now see this below, but your Login page Source Code is still fubar/wrecked and is still be minified. So you probably need to clear all caches.
<!-- Performance optimized by W3 Total Cache. Learn more: https://www.w3-edge.com/products/ Object Caching 630/640 objects using memcache Page Caching using disk: enhanced (Requested URI contains query) Minified using disk (Request URI is rejected) Database Caching using memcache (Request-wide Request URI is rejected)
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