Hello,
Thanks for reporting the problem.
Nimble Builder can be used by all users with admin capability.
Can you confirm that you followed the troubleshooting steps listed here : https://ww.wp.xz.cn/support/topic/%e2%9a%a0%ef%b8%8f%e2%9a%99%ef%b8%8ftroubleshooting-steps-for-nimble-builder/
TIPS FOR A FASTER RESOLUTION OF YOUR SUPPORT TOPIC
When you do create your topic, it helps if you include your system info when creating your post. You’ll find them in your WP admin, in Settings > Nimble Builder > System Info.
Thank you.
Thanks Nicolas!
I have to add, that the page-access for all sub-pages was also forbidden for all visitors, so not only editing was forbidden.
Now in debug-mode I can access again the sub-pages and also after deactivating debug-mode.
Problem solved for this time, but this is really scary!
System-info:
### Begin System Info (Generated 2020-06-02 17:26:43) ###
———— SITE INFO
Site URL:
Home URL:
Multisite: No
———— USER BROWSER
Platform: Windows
Browser Name: Firefox
Browser Version: 76.0
———— WORDPRESS CONFIG
WP Version: 5.4.1
Language: de_DE
Permalink Structure: Default
Active Theme: Twenty Seventeen 2.3
Show On Front: page
Page On Front: Start (#5)
Page For Posts: Unset
ABSPATH: /var/www/vhosts/elkechudoba.de/httpdocs/wordpress-systemdateien/
WP_DEBUG: Disabled
WP Memory Limit: 40MB
———— NIMBLE CONFIGURATION
Version: 2.0.20
Upgraded From: 2.0.19
Started With: 2.0.7
———— WP ACTIVE PLUGINS
Coming Soon Page & Maintenance Mode by SeedProd: 5.1.0
Gutenberg: 8.2.1
Insert Headers and Footers: 1.4.5
Menu Image: 2.9.6
Nimble Page Builder: 2.0.20
UpdraftPlus – Backup/Restore: 1.16.25
WP Rollback: 1.7.0
———— WP INACTIVE PLUGINS
Adminimize: 1.11.6
Akismet Anti-Spam: 4.1.5
Classic Editor: 1.5
Cookiebot | GDPR/CCPA Compliant Cookie Consent and Control: 3.6.5
Duplicate Page: 4.2
GDPR Cookie Compliance: 4.2.1
GDPR Cookie Consent: 1.8.8
Max Mega Menu: 2.8
Opening Hours: 2.2.1
Search Meter: 2.13.2
Shortcode in Menus: 3.5
User Role Editor: 4.54
———— WEBSERVER CONFIG
PHP Version: 7.4.6
MySQL Version: 5.7.30
Webserver Info: Apache
Writing Permissions: OK
———— PHP CONFIG
Memory Limit: 256M
Upload Max Size: 128M
Post Max Size: 128M
Upload Max Filesize: 128M
Time Limit: 30
Max Input Vars: 5000
Display Errors: N/A
PHP Arg Separator: &
PHP Allow URL File Open: 1
### End System Info ###
OK. I’m glad you solved.
But I don’t know what could be the cause of the issue… Nimble Builder woulnd’t limit access randomly like this.
So switching back and forth the debug mode solved the problem, is that right ?
Thanks
Now I see, that it is obviously not caused by Nimble. I had to recover a backup, and have now the same problem without the update. I guess, it is some server-misconfiguration.
Sorry!
OK thanks for providing those info.
Ok, now I know even more and I can reproduce the steps:
1. recover backup with Nimnble 2.0.15
2. deleted all placeholder-images and replace them by images with same name
3. open page with Nimble and access denied for wp-admins and page-visitors
4. open Nimble in debug-mode, no success
5. changed permalinks in wp-settings and changed back, and after ca. 5 minutes it worked again, so it is the old familiar permalink- and update-problem, and it was a coincidence that it worked after switching into debug-mode.
