access forbidden by rule

  • Resolved wynot

    (@wynot)


    1 year, 2 months ago

    hi,

    I have been getting these errors in my nginx wordpress logs on all my servers and sites and can’t figure out why?

    2025/04/11 19:44:26 [error] 2265901#2265901: *8270 access forbidden by rule, client: my-server-IP, server: wordpress-******-******.cloudwaysapps.com, request: “HEAD /.svn/entries?spbct_no_cache=1838074237 HTTP/2.0”, host: “mysite.com”

    AND in my php debug log I get these:

    PHP Warning: chmod(): Operation not permitted in /home/*******.cloudwaysapps.com/********/public_html/wp-admin/includes/class-wp-filesystem-direct.php on line 173

    I don’t now how to figure this out….. can you help? Thanks!

    • This topic was modified 1 year, 2 months ago by wynot.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    1 year, 2 months ago

    Hello @wynot.

    We assume that the production version of your site contains the .svn service directory. Our plugin tries to scan the directory, but gets a denial from the nginx server. Please:

    1) Either delete this directory.

    2) Or add it to our plugin’s exceptions: WordPress Admin Page → Settings → Security by CleanTalk → General Settings → Directory exclusions for the malware scanner (see screenshot).

    Did this information help?

    Thread Starter wynot

    (@wynot)

    1 year, 1 month ago

    Where is this directory located?

    Plugin Support katereji

    (@katereji)

    1 year, 1 month ago

    Hello @wynot.

    The /.svn directory is probably located in the root folder of your website. We can’t say for certain since it is your website, and we don’t have access to your website.

    Thread Starter wynot

    (@wynot)

    1 year, 1 month ago

    I can’t find that directory in any of my websites. We use wordpress so I also looked in the public_html as well. Is there any other reason this would happen?

    Plugin Support katereji

    (@katereji)

    1 year, 1 month ago

    Hello.

    Try to simply add “/.svn” to directory exclusions.

    Thread Starter wynot

    (@wynot)

    1 year, 1 month ago

    I tried that and when I save it it removes the”/” , but I didn’t put it in the quotes ( ” ) , Should I?

    And I’m still getting these.

    • This reply was modified 1 year, 1 month ago by wynot.
    Plugin Support katereji

    (@katereji)

    1 year, 1 month ago

    You can do it without quotes and “/”.

    SergeM

    (@serge00)

    1 year, 1 month ago

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 8 replies - 1 through 8 (of 8 total)

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