Access key validating error displayed | ww.wp.xz.cn

Resolved SeeJaneB
(@janiebee83)

2 years, 7 months ago

When I access this plugin from my wordpress dashboard, I am seeing this error displayed at the top. I have double checked that I have the correct access key saved in the settings. What’s the issue?

Errors:2023-07-30 12:40:28: Access key validating: Unknown access key.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

SergeM
(@serge00)

2 years, 7 months ago

Hello @janiebee83,

This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

Please, create a private ticket:
https://cleantalk.org/my/support/open

Thread Starter SeeJaneB
(@janiebee83)

2 years, 7 months ago

Thank you. I just created a ticket. Interestingly enough, the error actually includes this line after the 1st line I previously shared, which is why I came here (following directions).

“You can get support any time here: https://ww.wp.xz.cn/support/plugin/security-malware-firewall.”

SergeM
(@serge00)

2 years, 7 months ago

Thank you too, let’s continue in the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Access key validating error displayed’ is closed to new replies.

3 replies
2 participants
Last reply from: SergeM
Last activity: 2 years, 7 months ago
Status: resolved