Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
One of those should fix the blank Dashboard.
As for backing up your site, see this guide: https://codex.ww.wp.xz.cn/WordPress_Backups
Hi,
You need to add www as A record in your Domain DNS management.
However to login your can use this link Click Here
and add this to your .htaccess file (located in root directory)
RewriteEngine on
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]
Thread Starter
Martin
(@matotien)
Thanks,
I changed the name of the child theme and voila, i can now log into the dashboard.
I would wish to know the main cause of this. Do i have to do that everytime i want to get to the back end?
KIND REGARDS,
Try activating just the parent theme on your site.
Do you still have the same problem?
Thread Starter
Martin
(@matotien)
Hello,
I appreciate your support, i sorted out few nitty grities.
Is there a way this can be sorted out? Do i have to disable my child theme whenever i want to go to the admin backend.
My users also have a problem trying to register to comment on my blog. When a user clicks on the post comment or Log in the site brings a blank page?? The same thing when i try to go to the admin backend.
Plz follow the link and try post a comment
link oigaracommfound.org
This makes the interaction with the website poor.
Kind regards,
Well, that would all depend on how you answer the question from 2 weeks ago. 😉
Try activating just the parent theme on your site.
Do you still have the same problem?
Thread Starter
Martin
(@matotien)
Hello,
the problem is, whenever the child theme is activated, i am unable to go to the admin backend. accessing oigaracommfound.org/wp-admin brings a blank page. the same thing happens when one posts a comment or tries to login to comment.
to go to the admin i have to disable the child theme by changing its name so that it defaults to the default theme. then i can be able to login, activate the mother theme, make changes then revert to the child theme.
that is alot of greek but i ope u understand
Ok, so it works just fine with the parent theme.
What is the name of the parent theme, and where did you get it from?
Thread Starter
Martin
(@matotien)
the parent theme is twenty sixteen. It came with a latest wordpress download, wordpress 4.4
Ok, I recommend asking at https://ww.wp.xz.cn/support/theme/twentysixteen#postform so the theme’s developers and support community can help you with this.
