Accordion Pop Up Preventing Editing

Resolved unique211
(@unique211)

3 years, 9 months ago

I am unable to edit any of the pages as the Try Accordion FAQ Pro advertisement banner comes up preventing access to my set pages.

I am using Responsive Accordion only and dont need pro at this stage.

There is no small x to close this page.

The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)

Praveen
(@praveenmalav09)

3 years, 9 months ago

Hi @unique211,

The URL you shared is not working please share the screenshot or video so we can resolve your issue.

Thanks

Thread Starter unique211
(@unique211)

3 years, 9 months ago

Most of the time when the individual pages button is clicked, it takes me to a page which shows the ‘Try Accordion/FAQ Pro Now’ Banner, which has no x button to close, therefore I cannot make any changes to my pages.

I don’t know if the link works for you, perhaps I can send it to you directly if you provide a suitable method.

Thanks

Thread Starter unique211
(@unique211)

3 years, 9 months ago
Thread Starter unique211
(@unique211)

3 years, 9 months ago
https://allheadphones.co.uk/wp-admin/post.php?post=10&action=edit
- This reply was modified 3 years, 9 months ago by unique211.
Thread Starter unique211
(@unique211)

3 years, 9 months ago

https://allheadphones.co.uk/wp-admin/post.php?post=10&action=edit

Thread Starter unique211
(@unique211)

3 years, 9 months ago

This plugin seems to be conflicted, if I deactivate it allows edit, any upgrades coming soon or otherwise will have to pull the plug on this.

Praveen
(@praveenmalav09)

3 years, 9 months ago

Hi @unique211,

Please share your website URL so we can check your theme and also share the screenshot of the issue where it conflict.

Thanks
Thread Starter unique211
(@unique211)

3 years, 9 months ago
Hi https://allheadphones.co.uk/

Screen shot

https://drive.google.com/file/d/1O1QKwJxYKjyIEOFNKRJDAphyVio_V2Hj/view?usp=sharing

https://drive.google.com/file/d/1uw_nkc89hhlB4xHrp8CKaICj6kTGb_M3/view?usp=sharing

Thanks
- This reply was modified 3 years, 9 months ago by unique211.
Praveen
(@praveenmalav09)

3 years, 9 months ago
Hi @unique211,

We have checked our plugin with Astra theme and it working well. It is a confliction with some plugins so please try to check which plugin is conflict with our plugin.

Thanks
- This reply was modified 3 years, 9 months ago by Praveen.
- This reply was modified 3 years, 9 months ago by Praveen.
Thread Starter unique211
(@unique211)

3 years, 9 months ago

Hi

I believe it is with WooCommerce Payments.

Thanks

Praveen
(@praveenmalav09)

3 years, 9 months ago

Hi @unique211,

We have tested our plugin with the WooCommerce plugin and it is working well. There is no conflict with it.

Thanks

Viewing 11 replies - 1 through 11 (of 11 total)

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