Facebook Pixel Only Loads in Admin interface | ww.wp.xz.cn

Resolved bublenka
(@bublenka)

1 year, 3 months ago

Hello,

I am experiencing an issue with integrating Facebook Pixel on client´s WordPress website. I have installed the Meta Pixel for WordPress plugin, and it appears to be correctly connected to my Meta Business account. However, the Pixel is only detected when I am logged in as an admin in WordPress. When I open the site in an incognito window or as a regular visitor, the Pixel is not found (checked by Meta Pixel Helper and in code)

It seems that the Pixel is only active in the WordPress admin interface and does not load for regular visitors. Can you help me resolve this issue?

Thank you in advance for your assistance.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Marija
(@marijastuntcoders)

1 year, 2 months ago

Hello, and thank you for reaching out.

We noticed you are using a Cookie Consent banner on your site, which is blocking Facebook’s cookies (before the cookies are accepted).

Once the cookies are accepted – the Facebook pixel will be activated as well. Here is a short demo:

Please let us know if there is anything else we can assist you with.

Kind regards,
Marija

Plugin Support Marija
(@marijastuntcoders)

1 year, 2 months ago

Hi @bublenka ,

Just wanted to follow up and check if you need further assistance with this, or is everything working as expected now?

Kind regards,
Marija

Plugin Support Marija
(@marijastuntcoders)

1 year, 2 months ago

Hello @bublenka

Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, should you have any further issues with the plugin.

Kind regards,
Marija

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Facebook Pixel Only Loads in Admin interface’ is closed to new replies.

3 replies
2 participants
Last reply from: Marija
Last activity: 1 year, 2 months ago
Status: resolved