ACF Form Submit Button HTML disappearing

  • Resolved Anonymous User

    (@anonymized-17750514)


    5 years, 10 months ago

    Hi,

    I’m taking care of a client’s website and I have the following problem. After I create and save a Form the HTML for the submit button disappears.

    I’ve already checked by caps (unfiltered_html is true) and it is not a multisite network.

    Some infos about the site:
    – it is using the Divi Theme
    – Latest version of ACF is installed
    – Ultimate Member is used for membership management

    Please let me know if you need further information.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Konrad Chmielewski

    (@hwk-fr)

    5 years, 10 months ago

    Hello,

    Thanks for the feedback. Are you talking about ACF Form or ACF Extended Form?

    If it is ACF Extended Form, please send me a screenshot of your “submit button” configuration (with the code, before it disappear).

    Have a nice day!

    Regards.

    Thread Starter Anonymous User

    (@anonymized-17750514)

    5 years, 10 months ago

    Hi,

    thanks for the quick response. I’m talking about ACFE Form!

    Here is a screenshot of my configuration:
    https://web.tresorit.com/l/E3ISV#bu1XOjajzeZtZ3NlixWbFA

    Unfortunately it disappears after save. I didn’t have problems with the plugin on other sites. I tried to disable Divi already but it didn’t make any differences.

    Thanks!

    PS: I like the new Form layout! Very cool with the Actions in the first tab!

    Plugin Author Konrad Chmielewski

    (@hwk-fr)

    5 years, 10 months ago

    Hello!

    Thanks for the screenshot! Everything seems fine in your configuration. Do you redirect to a specific page on submission? or did you left the “Redirection” setting empty?

    Can you please tell me where do you display the form? Are you using acfe_form() function or [acfe_form] shortcode? Can you show a me screenshot of that?

    Additionally, you can join the ACF Extended community on Slack, I’m always connected there, and it will be easier to discuss/share screenshots in private there.

    Here is an invitation link: https://join.slack.com/t/wpacf/shared_invite/enQtODc2MjczMzM3NzQ1LTQxNmY2ZGY3OTU2NDkxNTliYmNhMmY1NDMwZGM4NmYxNzgwZTI5MDUzMDFlMGQ5YzcwNDc0ZWM0MDVmODI4NmI

    Thanks in advance.

    Regards.

    Plugin Author Konrad Chmielewski

    (@hwk-fr)

    5 years, 10 months ago

    Note: In your screenshot, it looks like you don’t use the latest WP version (input border are the old one < 5.3). Have you tried to update WP?

    Regards.

    Plugin Author Konrad Chmielewski

    (@hwk-fr)

    5 years, 10 months ago

    Hello,

    After a discussion with the ticket’s author, the problem comes from an another plugin “ACF Form Shortcode” which run wp_kses() on a wildcard hook acf/update_value.

    Disabling the plugin fix the issue.

    I posted an issue on the plugin’s GitHub: https://github.com/jonathan-dejong/acf-form-shortcode/issues/7

    But the plugin hasn’t been updated since 4 years, so I don’t know what to expect, really.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘ACF Form Submit Button HTML disappearing’ is closed to new replies.