ACH Failed Payment Bug

Hi @joesrocha

This isn’t a bug, it’s supposed to work that way. ACH payments are asynchronous, meaning it takes some time between when the payment is initiated and when it’s actually complete/failed.

If you have your webhook setup correctly, you should see that a webhook event is received and the order’s status is updated to failed or processing/complete based on the selection you made in the ACH popup.

Example of an order where “Failure” was chosen in the ACH popup:

The customer’s bank account could not be located. Order status changed from On hold to Failed.

Kind Regards,

• This reply was modified 2 years, 4 months ago by Clayton R.

[08-Feb-2024 01:03:53 UTC] PHP Notice: Function register_rest_route was called incorrectly. The REST API route definition for wqc/v1/query is missing the required permission_callback argument. 

That route is unrelated to the Stripe plugin. Localhost testing can be tricky, I wouldn’t take issues with localhost as indicating there is a plugin issue.

I’d recommend using Stripe’s CLI which allows you to setup a webhook listener. It’s what we use internally for testing.

https://stripe.com/docs/stripe-cli

https://stripe.com/docs/webhooks#local-listener

Kind Regards

If you can help point me to a hook I can use.

The best filter to use for changing the order status after payment completion is:

woocommerce_payment_complete_order_status

Example:

add_filter('woocommerce_payment_complete_order_status', function($status, $order_id, $order){
    // your custom logic here
    return $status;
}, 10, 3);

Kind Regards

@joesrocha

You’re welcome. If you have a moment we always appreciate a good review. https://ww.wp.xz.cn/support/plugin/woo-stripe-payment/reviews/