Achievements Errors

  • Resolved 3dlaboffice

    (@3dlaboffice)


    6 years ago

    Hello, We have some questions.

    1. How we can find section id from the course?

    We try to set some achievements whit triggering event:
    -Student competes for a section
    -Student completes a course
    But when the user marks the final lesson from the section from course appears this error look the screenshots:

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    How we can fix it?
    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Natalie

    (@nrherron)

    6 years ago

    Hi @3dlaboffice,

    1. Unfortunately outside of the engagement system we do not have a quick way to find the section ids! I apologize for the inconvenience!

    For the error you are experiencing can you also please provide us with your system report?

    This will help us get a better idea of what could be happening to cause this issue!

    Let us know if you have any questions about finding your system report!

    Thanks and take care,

    Toyin

    (@jnr4u2)

    5 years, 12 months ago

    Since I haven’t heard back from you in a week I’m going to mark this thread as resolved. Don’t worry, if you have more questions or still need help just hit reply and let me know!

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)

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