‘Action after Submit’ redirect not working

  • yspwebdesign

    (@yspwebdesign)


    7 years, 2 months ago

    Our site is a host modification site, we were hoping to launch it today- but the popups are no longer doing what they should since the elementor pro update today.

    We have them setup where user clicks a button, pop up form appears to collect their info and ‘action after submit’ is supposed to redirect them to a page to download free tool. It was working beautifully, but after the update (2.5.0 Pro) today, it stopped redirecting- it just exits the pop up back to the page it was on.

    I’ve checked the links and actions after submit as well as the landing pages, and those are all working fine- but the form itself does not redirect. Also the Elementor update (2.5.10) today, did not fix the issue.

    Please help me to fix this issue. Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Donna Fontenot

    (@cavalierlife)

    7 years, 2 months ago

    Since you are a Pro user, please submit a technical support ticket at my.elementor.com where a support representative will be happy to help you.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 2 months ago

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

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