Action failed in checkout

  • Spirulina

    (@natural-spirulina)


    12 years ago

    Hi,
    When a user checks out in the shopping cart, after entering all their details it says:

    Action failed. Please refresh the page and retry.
    Sorry, your session has expired. Return to homepage →

    If this worked then the user would be sent to PayPal.

    How can I fix this?

    See here

    Regards

    https://ww.wp.xz.cn/plugins/jigoshop/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author MWSGD

    (@mwsgd)

    12 years ago

    Hi,

    Have you made sure to allow guest purchases in your Jigoshop Settings?

    Thanks

    Thread Starter Spirulina

    (@natural-spirulina)

    12 years ago

    Hi,
    Yes, guest purchases allowed.

    OptArt

    (@optart)

    12 years ago

    Try switching off other plugins/switching theme to standard one to see if it’s none of these things causing your issue

    Thread Starter Spirulina

    (@natural-spirulina)

    12 years ago

    Hi,
    Thank you for your reply.
    I just disabled all plugins except Jigoshop. I still get action failed when I click ‘Place Order’.

    OptArt

    (@optart)

    12 years ago

    is it same with standard theme like twenty fourteen? if yes – please provide provide your jigoshop system info via [email protected]

    Thread Starter Spirulina

    (@natural-spirulina)

    12 years ago

    I just tried in Twenty Eleven theme. I get the same error message – action failed.

    Thread Starter Spirulina

    (@natural-spirulina)

    12 years ago

    Do you think I should disable and delete jigoshop then try again from scratch?

    OptArt

    (@optart)

    12 years ago

    if you can – try that as it’s unusual – nobody else reported such issue before

    Thread Starter Spirulina

    (@natural-spirulina)

    12 years ago

    OK. I will try again.
    I have sent an email with the system info.

Viewing 9 replies - 1 through 9 (of 9 total)

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