• Resolved Carolina Kadix

    (@carolinakadix)


    Hi there,

    I entered the wrong email and now I can’t activate my account.
    I already uninstalled the plugin and even deleted the tables from the database, but it keeps showing the wrong email and I will never receive the account activation message.

    How do I reset the email provided?

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @carolinakadix,

    Greetings from Webtoffee!

    Have you tried deleting CookieYes data from GDPR Cookie Consent > Settings > Advanced > Delete CookieYes data.? If you find the issue persist even after deleting CookieYes data, kindly share us your mail via this link.

Viewing 1 replies (of 1 total)

The topic ‘activate account’ is closed to new replies.