Activate payments for Woocommerce

  • Resolved nicegreen

    (@nicegreen)


    4 years, 9 months ago

    I installed the plugin and purchased the project management add-on, and so far fine.

    Then today I start creating payment pages and I notice that it is not working correctly:

    When a subscriber / buyer goes to checkout, the fields where to put the data for the credit card are closed.

    If I log out and try to unknow, the payment fields appear by magic, allowing me to enter the card details.

    I have tried all possible combinations from woocommerce, but I don’t understand what the problem is.

    How do I get the fields of the card to be displayed using your plugin?

    [check the link in my wp-customerarea.com/my-account/ “First name” Andrea account created 14 augost].

    • This topic was modified 4 years, 9 months ago by nicegreen.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Thomas

    (@tlartaud)

    4 years, 9 months ago

    Hi,

    Not sure what you are trying to do. Our plugin is WP Customer Area, not Woo Commerce. We are not related to Woo Commerce in any case.
    Our payment system is related to our own plugin and is not linked with Woo Commerce. The credits card fields you see on your checkout do not come from our plugin. Why should they? Woo Commerce bundle its own payment system, why would expect WP Customer Area to interfere with that?

    Regards.

    Thread Starter nicegreen

    (@nicegreen)

    4 years, 9 months ago

    I decided to use the WP Customer Area to showcase my real estate design work to specific users.Before doing that, I would like to use woocommerce to sell my packages, bundles, up sell, down sell, etc.

    Now if I deactive WP Customer Area, the checkout works.

    While if I reactivate WP Customer Area, the checkout does not work.

    There is something that interferes with Woocommerce when I reactivate the plugin and try to make the purchase while logged in.`I decided to use the WP Customer Area to showcase my real estate design work to specific users.

    Before doing that, I would like to use woocommerce to sell my packages, bundles, up sell, down sell, etc. I made you an administrator (same “First name” login as before) to allow you to see what the problem is..`
    Help me please

    • This reply was modified 4 years, 9 months ago by nicegreen.
    • This reply was modified 4 years, 9 months ago by nicegreen.
    Plugin Contributor Thomas

    (@tlartaud)

    4 years, 9 months ago

    Hi,

    Oh ok sorry, I misunderstood your issue.
    That’s strange. Nobody ever reported that kind of issue. Most of the people are successfully using Woo Commerce and WP Customer Area together.

    Could you try to rename the my-account slug page from WP Customer Area to something else and try again? I guess it can maybe interfere with the one from Woo Commerce (this is actually the only issue users reported to us with Woo Commerce).

    If still not working, could you please open a thread on our main support forums? You’ll be able to post credentials in a private reply so we can attempt to debug that.

    Regards.

    Thread Starter nicegreen

    (@nicegreen)

    4 years, 9 months ago

    Hi,

    I tried to change the slug but honestly I didn’t understand how to do it.

    I opened a tread here: https://wp-customerarea.com/support/topic/interference-between-woocommerce-checkout-and-wp-customer-area/#post-3380

    Let me know..`

    Plugin Contributor Thomas

    (@tlartaud)

    4 years, 9 months ago

    Ok, Closing this thread, let’s continue on our support forums.

    Regards.

Viewing 5 replies - 1 through 5 (of 5 total)

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