Hello,
Follow the below steps to check for a possible solution –
1. Update the PHP version to PHP 7
2. Increase the memory limit to 256M – View the documentation
3. Disable/enable plugin one by one if the above steps doesn’t work.
Morning,
Everything is working fine except for Ocean Extra Plugin it is causing the error deactivating it solve the issue, But I love ocean Extra so I want solution to this Plugin.
Hello,
Did you follow the steps I mentioned above? I think it’s a memory limit issue so please increase it to the 256M and see it works or not.
Yes I had followed the steps and increased the limit to 256 MB It did not solve the issue. Currently I had uninstalled it to continue my work and it is not showing the issue but installation of the same bringing back the error
Thank you 😊
Did you try to disable/enable plugin one by one? Okay, disable all the plugin except Ocean Extra and check it works or not. If it works, then enable the plugins one by one to check which plugin is causing this issue.
Every plugin in working fine except when I install Ocean Extra it is showing the problem.
Can you share the error log so that I can check it?
`[18-Feb-2019 04:18:26 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home4/roymachinetools/public_html/wp-content/plugins/elementor/includes/widgets/icon-box.php on line 495
[18-Feb-2019 04:35:30 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home4/roymachinetools/public_html/wp-content/plugins/elementor/core/files/css/base.php on line 321
[18-Feb-2019 04:46:59 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home4/roymachinetools/public_html/wp-content/plugins/elementor/core/files/css/base.php on line 321
[19-Feb-2019 05:06:53 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home4/roymachinetools/public_html/wp-content/plugins/elementor/core/files/css/base.php on line 321
[19-Feb-2019 05:07:58 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 20480 bytes) in /home4/roymachinetools/public_html/wp-content/plugins/elementor/core/files/css/base.php on line 326
Can you please recheck your memory limit? Go to Dashboard > Elementor > System Information to check the memory limit. Also, provide a screenshot of the Elementor > System information page.
Good Morning.
My website is not working properly. I can not use the menu through the mobile version. Other problem I can not update the page of whatsapp groups. what to do ? an error appears in the editor elemental on the internal server. I am many days here. I need someone’s contact from the support. Greenbiotech.com.br
Regards
Good Morning.
My website is not working properly. I can not use the menu through the mobile version. Other problem I can not update the page of whatsapp groups. what to do ? an error appears in the editor elemental on the internal server. I am many days here. I need someone’s contact from the support.
Regards
@kevintheo I’m from the OceanWP support. Did you follow the steps as I mentioned above in this thread to fix the internal server error?
Please try to follow the below steps to fix it –
1. Update the PHP version to PHP 7
2. Increase the memory limit to 256M – (documentation link is mentioned above)
3. Disable all plugin except Ocean Extra and check it works or not after following the above steps. If it works, then enable all plugin one by one and check which plugin causing this issue.
@apprimit
Hello, thanks !
Now I have a new problem and I need your help !
Warning: dirname() expects exactly 1 parameter, 2 given in /home/greenbiotechcom/public_html/wp-content/plugins/widgets-for-elementor/widgets/moderntestimonial.php on line 43
This Error every time that I need post happened !
Thanks !
Hello,
I think it is not a theme related issue. Deactivate the ‘Widgets For Elementor’ plugin temporarily and see it works or not. If it works, please try to contact the ‘Widgets For Elementor’ plugin support.
