Activating WP Forms Lite crashes site

  • Resolved mariossavva

    (@mariossavva)


    5 years, 10 months ago

    The error message is the same as https://ww.wp.xz.cn/support/topic/wp-forms-crashing-site/#post-13212615. I’ve tried the 2 solutions shown in that post to no avail.

    1st Option:
    DROP TABLE wp_actionscheduler_actions;
    DROP TABLE wp_actionscheduler_claims;
    DROP TABLE wp_actionscheduler_groups;
    DROP TABLE wp_actionscheduler_logs;
    DELETE FROM wp_options WHERE option_name IN ( “action_scheduler_hybrid_store_demarkation”, “schema-ActionScheduler_StoreSchema”, “schema-ActionScheduler_LoggerSchema”, “action_scheduler_lock_async-request-runner” );

    Tables do not exist, the options get removed.

    2nd Option:
    Install and activate WP-DBManager. Under Database > Empty/Drop tables, the tables do not exist. The options are there and I clear them.

    Result
    After activating plugin the site won’t load and I get the same message. I run a select statement and the options are back in the options table.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    5 years, 10 months ago

    Hello @mariossavva,

    Thanks for getting in touch!

    When you have some time, please navigate to WPForms > Tools > Scheduled Actions page in you site admin area, and doing so should automatically recreate the tables for you.

    Please let us know how it goes.

    Thanks!

    Thread Starter mariossavva

    (@mariossavva)

    5 years, 10 months ago

    Hi, when I activate the plugin the site crashes so I can’t navigate to the tools.

    Thanks

    Plugin Support Ethan Choi

    (@ethanchoi)

    5 years, 10 months ago

    Hi @mariossavva,

    It seems like the Action Scheduler tables need to be recreated in your site. When you get the chance, please try the following steps:

    1. Download the Action Scheduler plugin from this link (please select Source code (zip))

    2. Upload the Action Scheduler zip file and activate it on your site.

    3. Once the Action Scheduler plugin is activated, in your site’s WordPress admin area, go to Tools » Scheduled Actions. This should automatically trigger the tables creation process. You should see two notices:

    • “Action Scheduler migration in progress. The list of scheduled actions may be incomplete.”
    • “It appears one or more database tables were missing. Attempting to re-create the missing table(s).”

    4. After a few seconds, refresh the page. If the notices are no longer displayed, this means the tables are successfully created, and you can try activating WPForms again.

    Please let us know how it goes.

    Thanks!

    • This reply was modified 5 years, 10 months ago by Ethan Choi.
    troyeesoftware

    (@troyeesoftware)

    5 years, 4 months ago

    Hello Ethan Choi. I’m facing the same problem when I activate Wpform lite then crashing my site and,I tried your instruction to activate wpform. but I’m failed. when I activate the action-scheduler plugin my website crashing. please tell me the solution.

    Plugin Support Ethan Choi

    (@ethanchoi)

    5 years, 4 months ago

    Hey @troyeesoftware,

    Sorry for the trouble with that!

    When you get the time, could you try setting up debugging on your site to see if any error messages can be logged by following this tutorial?

    Then, please create a new thread and let us know the outcome of the debugging, including details of the debug log. This will help us narrow down the cause of this issue.

    Thanks!

    • This reply was modified 5 years, 4 months ago by Ethan Choi.
    agathongroup

    (@agathongroup)

    5 years, 1 month ago

    FYI I was running into this same issue with WPForms (the action scheduler tables were not created and the site was crashing).

    I verified that my DB user has full privileges on my database (including table creation).

    I initially tried following the steps on the linked tutorial but as soon as I installed Action Scheduler directly, the site crashed with the same issue (that is, the DB tables were not present).

    Ultimately to fix it I followed RankMath’s process for solving this, which involves installing a one-off plugin that creates the ActionScheduler tables. Once I did that, I was able to re-activate WPForms successfully (and I didn’t need the standalone ActionScheduler plugin anymore).

    Sidenote: on the tutorial, step 3 (“3. Creating Action Scheduler Tables”) says to navigate to the WPForms menu to install the scheduled actions, but at this point in the tutorial, the WPForms plugin itself is still disabled, and so even if the site weren’t crashing (which it was for me) that option wouldn’t be there.

    Plugin Support Ethan Choi

    (@ethanchoi)

    5 years, 1 month ago

    Hey @agathongroup,

    Thank you for the helpful feedback! I’ll pass them along to our team for their review.

    Also, thanks for pointing out the typo – the correct step should be to navigate to the WordPress admin sidebar > Tools > Scheduled Actions. We’ll be making the corrections to the tutorial.

    Have a good one 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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